Powerback reviews

3.8

82% would recommend to a friend

(1,236 total reviews)

Carl Shrom

83% approve of CEO

80% positive business outlook

Powerback has an employee rating of 3.8 out of 5 stars, based on 1,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Powerback employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

DOR was respectful and I enjoyed my coworkers.

Cons

Awful company with no respect for employees. Forcing clinicians to take on patients who are not appropriate or cutting hours to save money. Severely underpaid for the work provided.

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Powerback Response
7mo
Hello, Thank you immensely for taking the time to share your unique Powerback experience. We're incredibly sorry to hear that you felt a lack of support in your role. We're committed to creating a work environment that allows every Powerback team member to thrive at all levels of care, and part of that commitment means ensuring safe practices for our team members companywide. It's concerning to hear that your shared experience does not align with this commitment, and we'd like to connect with you further. While participating in our exit interview process is voluntary, we strongly encourage you to participate and provide as much detail as possible to ensure that we can follow up on this situation– team members should in no way shape or form be forced within their roles, and we're sorry that you felt this way. To participate, please be on the lookout for an email sent to the personal email address you had on file here during your time at Powerback. Again, we appreciate any time you can spend to share additional details as a former team member, as we take these concerns incredibly seriously. We wish you the best in your career, and know you will continue to do great things. We sincerely hope you have a great day- Aimee, Marketing Specialist
4.0
May 27, 2025

Clinical Excellence

Recommend
CEO approval
Business Outlook

Pros

The Clinicians in Action program at Powerback encourages advancement of its Clinicians for engagement of mentees, advancement of specialization, and increased participation of it's employees to promote clinical Excellence.

Cons

Upper management's focus on productivity and revenue counteracts the advancement of clinicians participation in these programs; and leaves little time to allow clinicians to engage in these activities.

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Powerback Response
1y
What a great review! We truly appreciate you sharing your experience and insights regarding Powerback’s Clinicians in Action program. This initiative is an excellent way to recognize clinicians who excel, showcasing clinical leaders committed to mentoring and fostering professional growth and development. We value your constructive feedback and suggestions for management; I have relayed this information to our clinical senior leadership team. As you may know, Powerback offers open office hours, which provide an opportunity for you to express any concerns, ask questions, or share suggestions. Our COO holds these sessions weekly, and our clinical Senior Vice Presidents (SVPs) host them bi-weekly. You can find the schedule and details in your Powerback Gmail calendar. We encourage you to take advantage of this opportunity. The calendar includes a link for the virtual meeting and a phone number if you prefer to call in. Thank you once again for being such an important part of Powerback’s continuous improvement and success. Megan Marketing Specialist
3.0
May 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Reasonable productivity with. Many clinical resources.

Cons

Profit, profit, profit, profit, and profit.

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Powerback Response
1y
We appreciate you taking the time to share your feedback with us. We are sorry that your experience with Powerback did not meet your expectations. Please know that we value our employees, past and present. If you would like to contact us directly, we welcome the opportunity to address any specific issues or concerns that you have. Best wishes wish in your future endeavors. Megan, Marketing Specialist
Viewing 418 - 420 of 1,236 Reviews

Glassdoor has 1,252 Powerback reviews submitted anonymously by Powerback employees. Read employee reviews and ratings on Glassdoor to decide if Powerback is right for you.