Powerback reviews

Hello, Thank you for sharing your candid feedback with our team. It's phenomenal to hear that you felt that Powerback offered you ample opportunities to grow in your clinical career. We appreciate your contributions to our culture of clinical excellence here at Powerback throughout your tenure, and we want you to know that we're rooting for your continued success in your career. Please note that if you have any further concerns to address or wish to share any further suggestions to help our teams improve, we're here to help. Communicating with us during your exit interview process will allow you to voice your continued feedback while allowing our team to further support you. Each response is monitored by a live representative and allows us to connect with you 1:1. Additional details on how to begin this process will be sent to your personal email address that was on file during your time at Powerback, so please keep an eye out if you'd like to participate! We welcome your opinions and feedback and hope you'll participate in this important voluntary process. Again, thank you for your review. Your valuable insights will allow our teams to strengthen our goal to improve every life we touch. We sincerely hope you have a great day. --Aimee, Marketing Specialist

Hello, Thank you for taking the time to submit feedback on your unique POV at Powerback. We're incredibly sorry to hear that you have had a less-than-stellar experience with us, and we would like to provide some clarity to help you understand the policies and procedures that you've described in your review. Regarding holidays: As a healthcare provider, rehab care is available 365 days a year. In 2016, we expanded our clinician Personal Hours to provide more flexibility around observed holidays and personal needs. Today, full-time Therapists and Assistants accrue up to 64 paid personal hours per year, based on hours worked. This change allows our teams flexibility to choose days of observance based on their individual beliefs/interests rather than observing holidays from a set list. Regarding scheduling, at Powerback, we understand the need for work-life balance and encourage flexible scheduling wherever possible throughout our organization. As such, our leadership and managerial teams are here to support your needs as a valued team member and will work with you to balance scheduling needs and flexibility requirements. If you have not already, scheduling concerns can and should absolutely be brought up to your DOR, as they can best work with you to balance your needs while keeping the needs of your patients in focus as well. We're committed to creating a work environment that allows every Powerback team member to thrive at all levels of care, and we hope that these shared resources and responses help clarify the rationale behind our policies. However, we know that a simple review response may not answer all of your questions or address all of your concerns. We would like to encourage you to share any additional thoughts, ideas, and feedback with Carl during one of his weekly CEO open office hour meetings. Many of the best ideas to improve Powerback come directly from staff like you, and we'd love to hear your thoughts from your unique POV. If you'd like to participate, you can find more information on your Powerback gmail calendar. Again, thank you for sharing your feedback. We appreciate your commitment to improving the lives you touch as an SLP at Powerback, and we sincerely hope you have a great day! --Aimee, Marketing Specialist