Powerback reviews

3.8

82% would recommend to a friend

(1,237 total reviews)

Carl Shrom

83% approve of CEO

80% positive business outlook

Powerback has an employee rating of 3.8 out of 5 stars, based on 1,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Powerback employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
3.0
Oct 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Will always at least have hours

Cons

Will work you to death with low pay and hardly any benefits

avatar
Powerback Response
1y
Hello, We appreciate that you've taken the time to share your unique Powerback experience with us, and we're incredibly sorry to hear that you have felt a lack of support in your role as a DOR. Please note that if you have any further concerns to address or if you wish to share any further suggestions to help our teams improve, we're here to help. Communicating with us during your exit interview process will allow you to voice your continued feedback while allowing our team to further support you. Each response is monitored by a live representative, who gives us the chance to connect with you directly if needed. Additional details on how to begin this process will be sent to your personal email address that was on file during your time at Powerback, so please keep an eye out if you'd like to participate! We welcome your opinions and feedback and hope you'll participate in this process to help us continue to improve the lives we touch. Again, thank you for sharing your candid experience with our team. We wish you the best in your continued career and hope you have a great day! --Aimee, Marketing Specialist
2.0
Oct 1, 2024
Recommend
CEO approval
Business Outlook

Pros

You will have a job, usually

Cons

No raises, no overtime, no paid holidays, limited vacation even when you have PTO available, no match for 401k

avatar
Powerback Response
1y
Hello, Thank you for taking the time to submit feedback on your unique POV at Powerback. We're incredibly sorry to hear that you have had a less than stellar experience with us, and we would like to provide some transparency to help you better connect with the "why" behind some of our Powerback policies and procedures. On 401k- Please note that as of December 19th, 2023, we've updated our benefit policy to address 401k matching. After evaluating our benefits and compensation packages, we've found that now is the perfect time for us to adjust our policies regarding 401k matching to ensure we're providing the best support possible for Powerback staff. If you have any further questions regarding this update, please feel free to contact our dedicated HR solutions center via the HR page on the Rehab Central intranet. On paid holidays- As a healthcare provider, rehab care is available 365 days a year. In 2016, we expanded our clinician Personal Hours to provide more flexibility around observed holidays and personal needs. Today, full-time Therapists and Assistants accrue up to 64 paid personal hours per year, based on hours worked. This change allows our teams the flexibility to choose days of observance based on their individual beliefs/interests, rather than observing a set number of holidays. We're committed to creating a work environment that allows every Powerback team member to thrive at all levels of care, and we hope that these shared resources and responses help clarify the rationale behind our policies. However, we know that a simple review response may not answer all of your questions or address all of your unique concerns. We would like to encourage you to share any additional thoughts, ideas, and feedback with Carl during one of his weekly CEO open office hour meetings. Many of the best ideas to improve Powerback come directly from staff like you, and we'd love to hear your thoughts from your unique POV. If you'd like to participate, you can find more information on your Powerback gmail calendar. Again, thank you for your candid review. We sincerely appreciate your commitment to improving the lives you touch at Powerback as a COTA! --Aimee, Marketing Specialist
3.0
Sep 25, 2024

current employee

Recommend
CEO approval
Business Outlook

Pros

great coworkers nice SNF facility

Cons

Big business, input from therapists not necessarily "heard" or sought after from the company

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Powerback Response
1y
Hello, Thank you for sharing your Powerback experience. We appreciate your honest feedback regarding feeling as though clinical staff feedback is not requested, as this only helps our team improve. Please note that if you'd like to share additional concerns, solutions, or ideas for our organization to improve, we're here to listen. Carl, our CEO, hosts open-office hours every Monday morning/afternoon in an effort to connect and collaborate with staff to create solutions wherever possible. These discussions allow everyone the chance to directly share their honest thoughts in order to contribute to our culture of transparency. If you're interested in participating in these discussions, you'll find an invitation on your Powerback gmail calendar. We want you to feel supported in your role here at Powerback and hope you'll find this unique resource valuable. Again, thank you for sharing your candid feedback as an OT at Powerback. We appreciate your commitment to improving the lives you touch, and we sincerely hope that you have a great day! --Aimee, Marketing Specialist
Viewing 442 - 444 of 1,237 Reviews

Glassdoor has 1,253 Powerback reviews submitted anonymously by Powerback employees. Read employee reviews and ratings on Glassdoor to decide if Powerback is right for you.