Powerback reviews

3.6

74% would recommend to a friend

(1,235 total reviews)

Carl Shrom

76% approve of CEO

77% positive business outlook

Powerback has an employee rating of 3.6 out of 5 stars, based on 1,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Powerback employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
3.0
Nov 14, 2024

eh

Recommend
CEO approval
Business Outlook

Pros

don't really have any at the moment

Cons

No holidays, work every other Saturday, no holiday pay

avatar
Powerback Response
1y
Hello, Thank you for taking the time to submit feedback on your unique POV at Powerback. We're incredibly sorry to hear that you have had a less-than-stellar experience with us, and we would like to provide some clarity to help you understand the policies and procedures that you've described in your review. Regarding holidays: As a healthcare provider, rehab care is available 365 days a year. In 2016, we expanded our clinician Personal Hours to provide more flexibility around observed holidays and personal needs. Today, full-time Therapists and Assistants accrue up to 64 paid personal hours per year, based on hours worked. This change allows our teams flexibility to choose days of observance based on their individual beliefs/interests rather than observing holidays from a set list. Regarding scheduling, at Powerback, we understand the need for work-life balance and encourage flexible scheduling wherever possible throughout our organization. As such, our leadership and managerial teams are here to support your needs as a valued team member and will work with you to balance scheduling needs and flexibility requirements. If you have not already, scheduling concerns can and should absolutely be brought up to your DOR, as they can best work with you to balance your needs while keeping the needs of your patients in focus as well. We're committed to creating a work environment that allows every Powerback team member to thrive at all levels of care, and we hope that these shared resources and responses help clarify the rationale behind our policies. However, we know that a simple review response may not answer all of your questions or address all of your concerns. We would like to encourage you to share any additional thoughts, ideas, and feedback with Carl during one of his weekly CEO open office hour meetings. Many of the best ideas to improve Powerback come directly from staff like you, and we'd love to hear your thoughts from your unique POV. If you'd like to participate, you can find more information on your Powerback gmail calendar. Again, thank you for sharing your feedback. We appreciate your commitment to improving the lives you touch as an SLP at Powerback, and we sincerely hope you have a great day! --Aimee, Marketing Specialist
1.0
Nov 12, 2024

Stay Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is nothing good about this company

Cons

Pay is very low. They are always hiring because they have a very high turnover.

avatar
Powerback Response
1y
Hello, Thank you immensely for taking the time to share your Powerback experience with us. Our team is incredibly disappointed to hear that Powerback has not been a stellar fit for you thus far, and we'd like to offer assistance. Since your review highlights detailed areas for us to improve on, we encourage you to check out a unique support resource Powerback offers all employees. We'd love to hear further feedback, solutions, or ideas to improve Powerback from your unique POV, and would highly encourage you to attend one of Carl's CEO open-office hour meetings. We sincerely want you to continue to succeed and feel supported here at Powerback and have found that this resource is an excellent tool for employees to further amplify their voices. Each Monday morning/afternoon, these open-door discussions allow the chance for everyone to share their feedback unique to their POV here at Powerback in an attempt to collaborate and create solutions wherever possible. If you're interested in participating, these invites can be found through your Powerback gmail calendar. Again, thank you for sharing your feedback with our team. We sincerely hope this shared resource assists you, and we hope you have a great day! --Aimee, Marketing Specialist
1.0
Nov 1, 2024
Recommend
CEO approval
Business Outlook

Pros

None, run terrible. Don't look back.

Cons

Contract was terminated with the nursing home I've been with for 10+ years so I chose to stay and the employment ended, normal stuff. What wasn't normal and is highly disgusting is the fact they still haven't paid my wages for my final day despite multiple attempts and a guaranteed pay 2 weeks after the period in which I should have been paid. STILL NOTHING. that's on top of my 100 vacation hours I was not allowed to use the last month of the contract and was paid none of it out.

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Powerback Response
1y
Hello, Thank you for sharing this situation with our team. We're incredibly sorry to hear that you've experienced difficulty in receiving your last paycheck. At Powerback, our HR team is committed to exemplifying our core values and promises while providing an approachable and service-oriented environment. We appreciate you sharing these difficult details of your experience and are deeply sorry to hear that you did not receive the support you deserved. Please contact our HR Solutions Center at (800) 295-4400, and ask to speak to the HR Director so that we can further connect with you regarding this situation. Again, thank you for communicating your situation with our team. We wish you the best in your continued career! --Aimee, Marketing Specialist
Viewing 94 - 96 of 1,235 Reviews

Glassdoor has 1,251 Powerback reviews submitted anonymously by Powerback employees. Read employee reviews and ratings on Glassdoor to decide if Powerback is right for you.