Powerback reviews

3.8

81% would recommend to a friend

(284 total reviews)

Carl Shrom

82% approve of CEO

80% positive business outlook

Reviews by job title

284 reviews

Reviews about "Compensation"

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1.0
Dec 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Overall, the patients are great to work with. There were some good coworkers who were committed to appropriate care.

Cons

I was disappointed with Powerback. I left soon after I was hired for the following reasons: I was hired full time but they could not find enough patients for me so I missed entire days of pay when they sent me home. I overheard multiple meetings with directors of rehab in which they discussed how they had no idea how they would be able to meet the hourly rate I was promised upon hire due to not having enough patients for me to see. I overheard my own director of rehab speak badly about me to other coworkers in a meeting on my first day saying that I was not yet confident in my job (which who would as it was the first day I came to work for them and I was still learning). I was asked to treat patients on my first day when I was not fully acclimated to their documentation system or work environments. I was also asked to travel all over the Madison area (as far as Fitchburg) to treat patients at different facilities when I was told I would primarily work in one location with a rare possibility of travel. Overall, I was not impressed with the culture, morals, or ethics at this facility. I would not recommend Powerback Rehab at this location to other OTs in search of a full time job.

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Powerback Response
1y
Hello, We appreciate your honest feedback, and we're sorry that your Powerback experience didn't go as expected. Your response is crucial to help us improve our internal processes, and we're thankful you've shared this information with us. At Powerback, we strive to provide a consistent experience for all employees. Please note that if you have any further concerns to address or wish to share any further suggestions to help our teams improve, we're here to help. Communicating with us during your exit interview process will allow you to voice your continued feedback while allowing our team to further support you. Each response is monitored by a live representative and gives us the chance to connect with you directly if needed. Additional details on how to begin this process will be sent to your personal email address that was on file during your time at Powerback, so please keep an eye out if you'd like to participate! We welcome your opinions and feedback and hope you'll participate in this process to help us continue to improve the lives we touch. Again, thank you immensely for your review– we wish you the best in your continued career as an OT, and we sincerely hope you have a happy holiday season. --Aimee, Marketing Specialist
4.0
Dec 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible daily start time Kind, competent co-workers

Cons

Yearly pay increase was less than cost of living increase Sometimes not enough nurses/LNA's (CNA's)

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Powerback Response
1y
Hello, Thank you for taking the time to share your unique Powerback experience with our team. It's phenomenal to see that you and your team members have enjoyed flexibility in your role. Collaboration is a key pillar of our culture here at Powerback, and it's wonderful to see this trait exemplified in your experience. We believe it is our duty to advocate for and promote positive patient and employee-centric changes throughout the industry. At Powerback, we're proud to advocate for legislation and policies that support the services provided by our OTs, SLPs, and PTs. We encourage staff to participate in this advocacy alongside professional organizations, as this work is essential to our mission to improve every life we touch, including the lives of our team members. Powerback employees are the vital link between our patients and residents. Currently, we do not directly employ Nurses, CNAs, or LNAs. We appreciate your feedback and have passed it along to our recruiting team for consideration. Each Monday morning/afternoon, Carl, our CEO, hosts open office-hour meetings that are available for all Powerback team members to attend. These open-door discussions allow the chance for everyone to share their feedback unique to their POV here at Powerback in an attempt to collaborate and create solutions wherever possible. These invites can be found through your Powerback gmail calendar. We want you to continue to succeed here at Powerback and have found that this resource is an excellent tool for employees to further amplify their voices. Many of our best ideas to continually improve our Powerback culture come from team members like you, and we hope that you'll participate! Again, thank you for taking the time to share your experience with our team. We sincerely appreciate your commitment to improving the lives you touch as a COTA here at Powerback, and we hope you continue to excel in your unique role. Have a happy holiday season! --Aimee, Marketing Specialist
2.0
Dec 1, 2024

No

Recommend
CEO approval
Business Outlook

Pros

Great teams to work with

Cons

Hire on bonus scam, recruiter lies, poor pay

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Powerback Response
1y
Hello, We appreciate that you've shared your experience with our team. At Powerback, our Recruiting team is committed to exemplifying our core values and promises while providing an approachable and service-oriented environment. We appreciate you sharing these difficult details of your experience and are deeply sorry to hear that you did not receive the support you deserved. We'd like to investigate further to see where we can best support you and properly assess the situation you've described. Participating in our exit interview process is the best way to do this, as it allows an avenue for our team to directly support you 1:1. Additional details on how to begin this important process will be sent to your personal email address that was on file during your time at Powerback, so please keep an eye out if you'd like to participate! We welcome your feedback and hope you'll participate in this voluntary process to help us further note where you encountered potential difficulties during your time at Powerback. Again, thank you for your commitment to improving the lives you touched as an OT here at Powerback. We sincerely wish you the best in your career and hope you have a great day! --Aimee, Marketing Specialist
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