Powerback reviews

3.8

81% would recommend to a friend

(1,235 total reviews)

Carl Shrom

83% approve of CEO

80% positive business outlook

Powerback has an employee rating of 3.8 out of 5 stars, based on 1,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Powerback employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Feb 3, 2025

Unable to take time for parents death

Recommend
CEO approval
Business Outlook

Pros

My employment was short and there is not much to share.

Cons

I had a parent pass during the beginning of my employment. I requested 2-3 days to grieve and be with my spouse, which was denied. In addition, I interviewed under a listed salary range that was 30k higher than they offered me. The whole thing just felt incredibly dishonest.

avatar
Powerback Response
1y
Hello, Thank you for sharing the difficult details of your experience. We're incredibly sorry to hear that you experienced difficulties in utilizing bereavement leave for your parent. In addition, we appreciate you highlighting your interview experience. At Powerback, we offer bereavement leave for full-time employees as long as they are not enrolled in a modcomp program. We take this policy seriously and would like to investigate further to see where we could have provided better communication and clarification. Our exit interview process will allow you to share additional detailed feedback from your POV regarding both of your concerns. In addition, this process will give our team the opportunity to connect directly with you. If you are interested in participating in this voluntary process, communications will be sent to your personal email, which was on file during your time at Powerback. We sincerely appreciate any feedback you can provide to help us highlight areas of opportunity where we could potentially update our bereavement policy or improve our communications surrounding it. Again, we are deeply sorry to hear that Powerback was not the best fit for you. We are rooting for your success in your continued career and sincerely wish you all the best. We are committed to providing an outstanding employee experience for everyone at Powerback. This starts here with the feedback we receive from our Powerback team members like you. --Aimee, Marketing Specialist
1.0
Nov 12, 2024

Stay Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is nothing good about this company

Cons

Pay is very low. They are always hiring because they have a very high turnover.

avatar
Powerback Response
1y
Hello, Thank you immensely for taking the time to share your Powerback experience with us. Our team is incredibly disappointed to hear that Powerback has not been a stellar fit for you thus far, and we'd like to offer assistance. Since your review highlights detailed areas for us to improve on, we encourage you to check out a unique support resource Powerback offers all employees. We'd love to hear further feedback, solutions, or ideas to improve Powerback from your unique POV, and would highly encourage you to attend one of Carl's CEO open-office hour meetings. We sincerely want you to continue to succeed and feel supported here at Powerback and have found that this resource is an excellent tool for employees to further amplify their voices. Each Monday morning/afternoon, these open-door discussions allow the chance for everyone to share their feedback unique to their POV here at Powerback in an attempt to collaborate and create solutions wherever possible. If you're interested in participating, these invites can be found through your Powerback gmail calendar. Again, thank you for sharing your feedback with our team. We sincerely hope this shared resource assists you, and we hope you have a great day! --Aimee, Marketing Specialist
1.0
Nov 1, 2024
Recommend
CEO approval
Business Outlook

Pros

None, run terrible. Don't look back.

Cons

Contract was terminated with the nursing home I've been with for 10+ years so I chose to stay and the employment ended, normal stuff. What wasn't normal and is highly disgusting is the fact they still haven't paid my wages for my final day despite multiple attempts and a guaranteed pay 2 weeks after the period in which I should have been paid. STILL NOTHING. that's on top of my 100 vacation hours I was not allowed to use the last month of the contract and was paid none of it out.

avatar
Powerback Response
1y
Hello, Thank you for sharing this situation with our team. We're incredibly sorry to hear that you've experienced difficulty in receiving your last paycheck. At Powerback, our HR team is committed to exemplifying our core values and promises while providing an approachable and service-oriented environment. We appreciate you sharing these difficult details of your experience and are deeply sorry to hear that you did not receive the support you deserved. Please contact our HR Solutions Center at (800) 295-4400, and ask to speak to the HR Director so that we can further connect with you regarding this situation. Again, thank you for communicating your situation with our team. We wish you the best in your continued career! --Aimee, Marketing Specialist
Viewing 247 - 249 of 1,235 Reviews

Glassdoor has 1,251 Powerback reviews submitted anonymously by Powerback employees. Read employee reviews and ratings on Glassdoor to decide if Powerback is right for you.