Premera Blue Cross reviews

20 an hour is not worth being yelled at because this company cannot get it together. Everything is behind. Has been for months. Seems like absolutely no one cares. Because they aren’t the ones getting yelled at on the phone. If you reach out to other departments they are so so rude. You get pto but barely any time is every available to request a day. You are a number, that’s it. They do not care. New csr classes are always being hired so if a few from a past class don’t make it they don’t care since there are more coming. They don’t care if you understand it or not. As long as you answer the phone and the member doesn’t hear hold music. Very little communication and direction in company. They make the company seem so great in training and as soon as you hit the floor you start to realize how unorganized it is. Your bathroom breaks are timed and counted against your metrics.

Management doesn’t focus on all employees development just the “squeaky wheels”