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      Premera Blue Cross

      Engaged Employer

      Premera Blue Cross reviews

      3.0

      37% would recommend to a friend

      (217 total reviews)
      avatar

      Jeff Roe

      42% approve of CEO

      31% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.2

      Compensation and benefits

      3.0

      Work/Life balance

      2.7

      Career opportunities

      2.6

      Culture & values

      2.5

      Senior management

      Ratings by demographic groups

      Reviews by job title

      217 reviews

      Reviews about "Culture"

      Return to all reviews
      2.0
      Apr 20, 2017

      Style over substance

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The coworkers are wonderful. If you only had to deal with your peers, this would be a good place to work. - Management is starting to look at how to improve trust and overall culture, but the changes are slow in coming with little evidence of completion

      Cons

      - Date over quality driven (dates to meet executive bonus goals are emphasized over delivering a quality solution) - Management wants to look good rather than emphasize good work - Employees are reminded regularly that this is an "at will" company (emphasizing that we should be grateful for our jobs) - More money is spent on developing brand image than on most operational team salaries - Trust is low above your peers - Problems are met with buzzwords and catchphrases rather than solutions - Issues/problems are not raised (or are whitewashed) because it would be contrary to our image

      avatar
      Premera Blue Cross Response
      9y
      Thank you for sharing your concerns. Especially regarding staffing changes and restructuring that has taken place over the last 18 months. Organizational changes are challenging for many reasons. Your helpful review shows us that we have more room to grow our communication and culture. We hope that you'll continue to share your perspective with your Leader and Human Resources as we continue to evolve. As employees, we each have a responsibility to continue the conversation and contribute to the shaping of our culture. We welcome the feedback and hope that you're planning to attend an upcoming employee forum!
      2.0
      Apr 20, 2017

      Seeding Social Media doesn't reflect well on a company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Premera has a lot of genuine warm people, with a great deal of industry knowledge. The atmosphere is collegial and for the most part pleasant.

      Cons

      Leadership is very driven by a "Bro" culture. Leadership's political affiliations are no secret, and a lot of business decisions are driven by their worldview. The understanding of current technology and tools amongst leadership is laughably old school. Being tone deaf to modern communications doesn't help (a recent post telling people to post positive reviews on this site bears this out)

      avatar
      Premera Blue Cross Response
      9y
      You're right, Premera employees are great people with vast industry knowledge. It's those same knowledgeable people that are working hard to continuously improve Premera's technology and infrastructure. Decisions made on a national scale have real impacts on Premera's business, employees, and members. It is Premera's responsibility to field and respond to those changes to do what is right for our customers and employees. Open communication on Premera's vision and direction is shared internally as well as in public forums. Recently an article was published on Premera's intranet bringing awareness to Glassdoor, how that impacts us as an employer, and encouraging participation in this important channel. Current and former employees have shared a variety of perspectives regarding life at Premera. These reviews give prospective employees an authentic glimpse at what it's currently like to work for Premera. The conversation regarding social media (including Glassdoor) is an important one and we will continue to share more with employees in the future.
      4.0
      Apr 19, 2017

      Glad to be part of the change!!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It’s a good place to be if you want to be part of an organization going through a lot of needed change and you want to help with that change. We have a lot of new leaders and new employees bringing good ideas and challenging the status quo. We have new values that we are trying to live, more clarity on communications and a new focus on how we can improve customers’ lives by making healthcare work better. Pay is competitive and benefits are really good, including a 401K and we still have a pension. We even have more employee forums where we are able to share our thoughts.

      Cons

      Like most companies, we still have our issues too. Yes, we have leadership and employee issues in pockets of the company that are slower to adapt to the change making it difficult for some of us that want change. It is a burden on some of us as we need to pick up the extra work, but we are seeing more being done about it to address these concerns. We don’t always know if we are heard as communication is not always the best, but we know they are trying.

      avatar
      Premera Blue Cross Response
      9y
      We are happy to share that additional employee training (including leadership training) is ongoing. While we work hard each day to make healthcare work better, financial health is important as well. Thank you for sharing that you find value in both health and retirement benefits. We appreciate your thoughtful review.
      Viewing 160 - 162 of 217 Reviews
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      ReviewsPremera Blue Cross reviews

      Glassdoor has 1,074 Premera Blue Cross reviews submitted anonymously by Premera Blue Cross employees. Read employee reviews and ratings on Glassdoor to decide if Premera Blue Cross is right for you.