Well-intentioned company with an identity crisis
Pros
Great mission and many really smart people that truly want to make a difference in healthcare. Typically good work-life balance and collegial culture, depending on the business unit. Transparency from executive team has improved, and significant effort into instilling growth mindset values into organizational culture has paid off.
Cons
The company wants to be a healthcare technology company, but its revenue has historically been driven by hospital supply chain. Many strategic and organizational challenges transitioning from the latter to the former, including organizational silos, bureaucracy, and an entrenched way of doing business. Current strategy has been producing declining revenues, but the company is slow to adapt and invest in growth areas, resulting in misaligned internal resources. Several rounds of RIFs have impacted morale.
