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Premium Retail Services

Part of Acosta Group

Engaged Employer

Premium Retail Services reviews

3.0

43% would recommend to a friend

(1,962 total reviews)
avatar

Brian Wynne

40% approve of CEO

36% positive business outlook

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Dec 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Never Wanted for anything, reimbursed me for air travel, paid for hotels, food, devices, and gas.

Cons

None really, don't have anything bad to say about them.

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Premium Retail Services Response
2y
Thanks for your feedback! We’re happy to hear that your experience at Premium was positive.
4.0
Dec 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Higher salary and amazing people

Cons

Part time only. You won’t get full time at Premium Nespresso

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Premium Retail Services Response
2y
Thank you for your review. We're sad to see you go!
3.0
Dec 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Easy work, decent pay for work involved. We're understanding of having somewhat of a checkered past and still granting employment.

Cons

Lots of stress, I recommend employees in cellular sales do some of your own research into what you are offering to the customer. By which I employee to inform the customer of what they should expect on their first bill. The more honest you are with the customer, regardless of how long it may make the process(reasonably of course) the less likely you are to have a device returned. Make sure to inform and reiterate the return policy and that if they return the device, to contact the carrier immediately and notify them of that so that they may stand a chance not to be held liable for that first bill of service. We don't work for the carrier companies nor do we sell prepaid devices. You will be asked to do a lot of things from prepaid customers that you are told you can't do or it's a possible terminatable offense.

Viewing 388 - 390 of 1,962 Reviews

Glassdoor has 2,077 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.