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      Premium Retail Services

      Part of Acosta Group

      Engaged Employer

      Premium Retail Services reviews

      3.0

      46% would recommend to a friend

      (1,962 total reviews)
      avatar

      Brian Wynne

      42% approve of CEO

      38% positive business outlook

      Ratings by category

      3.2

      Diversity & inclusion

      3.2

      Work/Life balance

      2.7

      Culture & values

      2.7

      Compensation and benefits

      2.7

      Career opportunities

      2.6

      Senior management

      Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Dec 16, 2025

      Used to be great

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      When I started with Premium, it was a great company with an amazing culture. Lots of different programs and a great energy.

      Cons

      After the acquisition, the company culture changed greatly and so did a lot of procedures. HR became pretty much unavailable to employees and needs would require months of repeat requests with no response. The environment felt very toxic and the new leadership definitely prioritized dollars over humans. The few good leaders that were left are no longer there so no one there feels much like they care about employees. Tactics seem borderline unethical at this point and it is not a good place to be.

      avatar
      Premium Retail Services Response
      5mo
      Thank you for sharing your perspective and for your many years of dedication to Premium Retail Services. We’re glad to hear that your early experience was positive and that you valued the culture and energy of the company. We’re sorry to hear that changes over time affected your experience and that you felt unsupported. Your feedback is important, and we take it seriously as we continue to evaluate how we can maintain a positive, transparent, and supportive environment for all employees.
      4.0
      Dec 16, 2025

      Good stepping stone

      Market lead & trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Clear instructions, Plenty of work, Flexible hours, Travel opportunities

      Cons

      Very corporate mindset, Bad worklife balance, Not a lot of promotion opportunities

      avatar
      Premium Retail Services Response
      5mo
      Thank you for sharing your feedback and for your contributions. We’re glad to hear you appreciated the clear guidance, flexibility, and travel opportunities. We also value your input on work-life balance, promotion paths, and company structure, and will continue looking for ways to support growth and well-being for our team members.
      5.0
      Dec 15, 2025

      Great Part Time Opportunity

      Merchandiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, environment, helpful leadership, part time

      Cons

      I can’t think of any cons

      avatar
      Premium Retail Services Response
      3mo
      Thank you for the great review! We’re so glad to hear you enjoyed the flexibility, environment, and support from leadership. Creating a positive experience for our part-time team members is very important to us. We appreciate the time you spent with Premium and wish you all the best in your next chapter!
      Viewing 40 - 42 of 1,962 Reviews
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      ReviewsPremium Retail Services reviews

      Glassdoor has 2,076 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.