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Premium Retail Services

Part of Acosta Group

Engaged Employer

Premium Retail Services reviews

3.0

44% would recommend to a friend

(1,963 total reviews)
avatar

Brian Wynne

40% approve of CEO

37% positive business outlook

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,963 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Dec 13, 2015

Most Unorganized Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People think you work for another company. If your goal is to make $40 - $45k per year, you may be able to move up

Cons

Promise to pay you a certain amount - then payment comes and it's wrong Short you hours on your paychecks - RM does not respond or try to fix No Compensation for driving

1.0
Mar 10, 2020

Ruining chocolate company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Variety in the day, flexibility

Cons

Training on new chocolate account has been terrible and continues to be bad. The stores are frustrated and unhappy with service. Lack of ability to control your assigned territory, some stores need multiple visits in a cycle. It is obvious that Premium is a merchandising company and has zero clue how to be a DSD sales/service company. Trying to fit a square peg into a round hole. Pay system is very weird and I do not appreciate being paid less than my normal hourly wage for drive time to my next store. Driving is a requirement of the job and we should not be paid less!! I see others have complained on here and the company response is that it is industry standard. Completely false, I’m not sure what industry/planet they are on! This is the most absurd thing I’ve ever heard of. Full time reps should also receive a car allowance. It is terrible that we don’t.

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Premium Retail Services Response
6y
Thank you for your review. We’re confident compensation for our entry and part-time positions align with industry standards. Premium always encourages our employees to talk with their managers about how they can advance their career with Premium and what opportunities may be available. We also offer robust training curriculum and a Management Development Program which helps team members excel their careers.
1.0
Jul 27, 2019

Demeaning management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work from home. Get a paycheck.

Cons

Management will treat you with disrespect. Send action emails all day and night and expect you execute the request immediately.

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Premium Retail Services Response
6y
Thank you for your review. We encourage a respectful workplace for all of our employees. If you have specific examples that contradict this, we urge you to email reviews@premiumretail.com so that we can address them. We're sad to see you go!
Viewing 55 - 57 of 1,963 Reviews

Glassdoor has 2,078 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.