Is Premium Retail Services a good company to work for?

Premium Retail Services has an overall rating of 3.0 out of 5, based on over 2,075 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 46% of employees would recommend working at Premium Retail Services to a friend and 38% have a positive outlook for the business. The best reviews about Premium Retail Services have been left by employees working as Trainer/Sales Representative , Samsung Product Specialist and Zone Leader .

Does Premium Retail Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Premium Retail Services employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Premium Retail Services. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Premium Retail Services?

46% of Premium Retail Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Premium Retail Services 3.2 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Premium Retail Services?

Retail Merchandiser (207) , Merchandiser (132) , Sales Representative (84) , Sales Manager (63) , Chromebook Sales Specialist (47) , Brand Ambassador (43) , Sales Associate (41) , Field Representative (26) , Field Sales Manager (25) , Territory Manager (25) , Zone Leader (25) , Territory Sales Manager (22) , Retail Sales Associate (20) , Client Account Manager (18) , District Manager (18)

What are the pros of working at Premium Retail Services according to real employee reviews?

"Fair and good pay" ((in 159 reviews)); "Flexible and able to make own schedule" ((in 104 reviews)); "Flexible hours set your own schedule with the start and end dates given for each project." ((in 86 reviews)); "They had a Flexible schedule and Decent pay" ((in 66 reviews)); "Great people to work with!" ((in 40 reviews))

What are the cons of working at Premium Retail Services according to real employee reviews?

"Growth was hampered by poor management" ((in 106 reviews)); "Never had a problem with this company when worked with them first time with different manager who always communicated well with her employees." ((in 77 reviews)); "No benefits without full time job" ((in 56 reviews)); "No training when it came to doing the Grocery store jobs." ((in 48 reviews)); "Bad communication between higher ups and base employees" ((in 29 reviews))

What are employees saying about Premium Retail Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Premium Retail Services layoffs and their outlook for job security at Premium Retail Services in 2026.

What Premium Retail Services locations have received the highest employee ratings?

New Orleans , Springfield , Fresno , Reno , Fort Worth , San Jose , Denver , Seattle , West Palm Beach , Nashville

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Premium Retail Services

Part of Acosta Group

Premium Retail Services reviews

3.0

46% would recommend to a friend

(1,961 total reviews)

Brian Wynne

42% approve of CEO

38% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.2

Work/Life balance

2.7

Culture & values

2.7

Compensation and benefits

2.7

Career opportunities

2.6

Senior management

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,961 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jun 28, 2015

Merchandiser

Recommend

CEO approval

Business Outlook

Pros

The work schedule is somewhat flexible. The job allows you to work in various locations doing multiple different things, so it doesn't get boring.

Cons

Upper management doesn't care about the employees in the field. They don't pay mileage or drive time. They don't give pay raises. They don't respond properly to HR issues.

Premium Retail Services Response

10y

Thank you for your comments. Although your feedback is very negative, we value insights from this forum. Please understand that upper management cares greatly about our employees in the field. Our field representatives are our greatest asset, and we operate behind that principle every day. Relative to your specific issues, please email us at communications@premiumretail.com so we can better understand specifics.

2.0

Jun 13, 2015

Would Never Recommend this company..

Merchandising, pet ambassador

Recommend

CEO approval

Business Outlook

Pros

You make your own hours in a a reasonable time frame... Always doing different kinds of jobs so its not boring...

Cons

There are some managers that are very over barring and rude and have no right to even be in management, and have NO People skills at all... The only training I got in over a year of working was either online or I learned on my own...

Premium Retail Services Response

11y

Thanks for your feedback. If you'd like to provide more specific feedback to assist us in identifying exactly what you feel went wrong, please email communications@premiumretail.com and we will make every effort to explore.

1.0

Jul 6, 2015

Better companies to work for

Merchandiser

Recommend

CEO approval

Business Outlook

Pros

Make your own schedule and can decline jobs if need to. Coworkers and the people you meet in the stores.

Cons

Low pay for jobs you are required to do, some heavy lifting. No mileage or drive time pay. No extra pay for printing out reports on you own printer. You only hear from supervisors when you do something wrong. No thank you for a job well. Calls are never returned.

Premium Retail Services Response

10y

Thanks for your feedback. We'd like to better understand specifics, so please email us at communications@premiumretail.com so we can gain further details and address these concerns.

Viewing 4 - 6 of 1,961 Reviews

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Reviews by job title

Merchandiser

Would Never Recommend this company..

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