Is Premium Retail Services a good company to work for?

Premium Retail Services has an overall rating of 3.0 out of 5, based on over 2,078 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 43% of employees would recommend working at Premium Retail Services to a friend and 36% have a positive outlook for the business. The best reviews about Premium Retail Services have been left by employees working as Trainer/Sales Representative , Samsung Product Specialist and Zone Leader .

Does Premium Retail Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Premium Retail Services employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Premium Retail Services. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Premium Retail Services?

43% of Premium Retail Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Premium Retail Services 3.2 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Premium Retail Services?

Retail Merchandiser (209) , Merchandiser (132) , Sales Representative (84) , Sales Manager (63) , Chromebook Sales Specialist (47) , Brand Ambassador (43) , Sales Associate (41) , Field Representative (26) , Field Sales Manager (25) , Territory Manager (25) , Zone Leader (25) , Territory Sales Manager (22) , Retail Sales Associate (20) , Client Account Manager (18) , District Manager (18)

What are the pros of working at Premium Retail Services according to real employee reviews?

"Fair and good pay" ((in 155 reviews)); "Flexible and able to make own schedule" ((in 89 reviews)); "Flexible hours set your own schedule with the start and end dates given for each project." ((in 85 reviews)); "They had a Flexible schedule and Decent pay" ((in 78 reviews)); "Great people at the company" ((in 43 reviews))

What are the cons of working at Premium Retail Services according to real employee reviews?

"Growth was hampered by poor management" ((in 104 reviews)); "Never had a problem with this company when worked with them first time with different manager who always communicated well with her employees." ((in 76 reviews)); "No benefits without full time job" ((in 53 reviews)); "No training when it came to doing the Grocery store jobs." ((in 52 reviews)); "Poor communication." ((in 27 reviews))

What are employees saying about Premium Retail Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Premium Retail Services layoffs and their outlook for job security at Premium Retail Services in 2026.

What are the top reviewed Premium Retail Services locations?

Chesterfield , Saint Louis , Dallas , Houston , Chicago , New York , Los Angeles , Phoenix , Austin , San Antonio , Bentonville , Miami , Atlanta , Detroit , Albuquerque , Nashville , San Diego , San Francisco , Tampa , Las Vegas , Seattle , Orlando , Kansas City , Colorado Springs , Louisville , Charlotte , Raleigh , Memphis , Denver , Philadelphia

Premium Retail Services reviews

3.0

43% would recommend to a friend

(1,963 total reviews)

Brian Wynne

40% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,963 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,963 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews

1.0

Jun 8, 2019

there is no way to put zero stars

Retail merchandiser

Recommend

CEO approval

Business Outlook

Pros

Its just a job, hope to soon be a former employee

Cons

Total lack of decent communication , or support from supervisor. Minimal wages, (I was hired being told I would get payed $13/hours, which is wrong (This is a wage paid only for one of the project, all other are paid less, minimum wage) Work is done by executing service order (photo or questions with multiple choices answers) on your phone /tablet, but many time, the company will not provide the right selection of answers, and you have to lie...They use a STAR rating that is absolutely worthless. and unfair., they have a facebook page , where employees are encouraged to post , as long as the comments glorify the company...all other comments are deleted...

Premium Retail Services Response

7y

Appreciate you leaving your feedback. You are correct that Premium pays by job and not a fixed hourly wage, this is because the jobs vary greatly by program. Questions for reporting while in-store are created based on the instructions, however any discrepancies should be brought to the attention of your manager as soon as possible. We believe the STAR rating system to be a great resource in measuring rep performance based on a variety of factors, though we are always open to hearing any objections to what you may believe to be unfair. We also do use Facebook groups for sharing best practices and success stories, and will look into your feedback about posts being deleted. We assure you, leadership values each and every employee and we hope you stick around!

1.0

May 6, 2019

If you want no future

Analyst

Recommend

CEO approval

Business Outlook

Pros

People upstairs get to wear jeans everyday. That about covers the positive. Well some of the people are fun to work with.

Cons

Expect 0 raise or bonus. Expect to be hired as salaried (they’ll even tell you salaried). Then you’ll start clocking in and out. If you want any future in this business do not work there. They lock you in with non compete, this includes; past, current and “potential” clients for two years. As long as owners are getting paid you’re of no concern.

Premium Retail Services Response

7y

Thank you for your review. If you'd like to discuss these concerns further, please email reviews@premiumretail.com.

1.0

Feb 3, 2019

Horrible

Market specialist

Recommend

CEO approval

Business Outlook

Pros

Some programs are pretty awesome with flexible schedules, an awesome leadership team that is always attentive to reps needs, and clear cut goals/super organized, but the current program I’m with is absolutely atrocious.

Cons

Leadership is awful and borderline non existent. Too much he said she said when it comes to job duties and responsibilities, management is never available or able to answer simple questions, pay is never consistent, and overall a really bad experience.

Premium Retail Services Response

7y

Thanks for the review. Your feedback is important to us and will help us continue to improve. We appreciate all you have done for Premium.

Viewing 76 - 78 of 1,963 Reviews

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