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Premium Retail Services

Part of Acosta Group

Engaged Employer

Premium Retail Services reviews

3.0

44% would recommend to a friend

(1,963 total reviews)
avatar

Brian Wynne

40% approve of CEO

37% positive business outlook

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,963 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews
4.0
May 22, 2025

Enjoyable work

Recommend
CEO approval
Business Outlook

Pros

Work variety, independence, flexible schedule, excellent paid time off.

Cons

The company does not give raises. Too

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Premium Retail Services Response
1y
Thank you for your review and for being a valued team member for over 20 years. We're glad you enjoy the flexibility and variety in your role. We appreciate your feedback on raises and will continue working to improve the employee experience across all areas. Thanks for being Premium!
1.0
May 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Working with people., gwtting them in the device they want amd can afford.

Cons

Oit being able to complete sakes because walmart denies the sake.

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Premium Retail Services Response
1y
Thank you for your feedback. We're glad you enjoyed helping customers find the right devices. We understand your concerns around sales goals and staffing practices and will share your comments with our leadership team as we continue to evaluate and improve our processes. We wish you all the best in your future endeavors.
3.0
May 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong team collaboration and support. Opportunities for skill development for wireless tech and sales Flexible work environment with diverse client interactions. Access to the latest tech and industry trends Valuable experience customer service and sales strategies

Cons

High-pressure sales targets and quotas. Inconsistent scheduling, which can affect work-life balance. Limited upward mobility in certain roles. Occasional communication gaps between management and staff.

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Premium Retail Services Response
1y
Thank you for sharing your thoughtful feedback and for the time you spent with Premium. We’re glad to hear you found value in the team support, flexible environment, and growth opportunities in wireless sales. We also appreciate your insights on areas for improvement, especially around scheduling, communication, and development. These are priorities we’re actively working on, and your suggestions help guide that progress. Wishing you all the best in your future endeavors!
Viewing 103 - 105 of 1,963 Reviews

Glassdoor has 2,078 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.