Premium Retail Services reviews

You might get 2 to 3 days per week. Their entire system is disorganized. Your log in information won't work correctly & you'll be provided solutions that don't work. Finally, when you drill it into their head, they'll get it fixed. If you cannot sell a new post paid within the first 4 days of working within the Walmart location, they'll start gaslighting you via the schedule in their 360 app. You'll be scheduled for the next day then you'll go in and your schedule has been removed and be told you were never scheduled for that day. The online training emphasises the need to have 2 forms of ID for any post paid by Walmart policy. Management will allow activations with only one form of ID or sometimes none at all. The online training is outdated, much of it doesn't really apply anymore. If you get hired, you'll work only 2 of 3 stores while the location with the highest sales are largely staffed by management. You'll spend a good portion of your day fixing issues other people have caused on prior shifts or walking around trying to start up a conversation if you can find any customers. In the end, don't leave a job or turn down another job for this one. They run through people like water. God forbid you have a prepaid Straight Talk activation that doesn't activate, you'll spend hrs with their automated system hanging up in you before you finally reach a live person who can help you. The entire experience has been frustrating and demoralizing. The moment the training in 360 started acting up and not working in the way it says we're supposed to use it, I should have backed out. This is great if you want to fill a couple of weeks between employment, otherwise run the other way. Trust me, no one ever truly does the bill explanation and you'll have people selling phones without the customer present and leaving the phones unsecured in random drawers. If you have a problem logging into something, good luck getting it fixed before you request it 6 to 10 times.

Should have done more to research their sales pitch. Having sold phones in different environments including older verison of selling for Walmart. Premiums business model is the worst. They claim hour plus commission, that's crap. They say how easy it is to sell in store. That's crap. If you love those guys in the small kiosks hounding you at the mall. It's like that. They need to do better outside advertising that they sell phones. After 3 months selling before for walmart I never had to do over head announcements and averaged 10 a day. It was told to me you guys have been at certain location for a number of years and people still don't know you are their then it's your fault. I would see wireless sales plastered outside on the building. A few lawn signs. Even a table up front. Not scaring the living crap out of them while they are trying to shop. Also everything i learned how to do my job from the tutorials. Was disproven by my supervisor. My biggest grip about this place he would say stuff like don't sit down on the stools. When he sits down the first chance he gets and never gets up. When I told him twice I had back problems. He forgot that i told him that and yelled at me for sitting for 5 min every 30. All my supervisor did really know how to do is talk so loud it sounds like your yelling at me. Braiding me in the middle of the main isle for 30 minutes about I hadn't caught on. Even though after 4 work days I only worked 1 day and a half and only worked with him for max of 3 hours. I had such high hopes coming back to walmart but those dreams have officially died. Thanks Premium for killing my dreams.