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Premium Retail Services

Part of Acosta Group

Engaged Employer

Premium Retail Services reviews

3.0

43% would recommend to a friend

(1,962 total reviews)
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Brian Wynne

40% approve of CEO

36% positive business outlook

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews
1.0
May 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Clients, Set my own schedule

Cons

I hired to work Midland. They can't find anyone to cover the zone near my home so they keep hiring new people for Midland and kept trying to force me to cover a zone of hundreds of miles of 2 lane roads without workmans compensation for protection. I hired in non-exempt. I did not hire in to work a zone, regardless to where my home is. I hired in to work Midland. I am a senior citizen that has medicare for auto insurance medical coverage, I NEED to be covered by workmans comp when I work. The per-diem they pay is sub-standard and does not cover gas price. Without travel pay and no workmans come and them forcing me out of Midland with new hires to work an area no one wants was just too much. I was having surgery when they pulled this on me this time. It was a horrible betrayal

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Premium Retail Services Response
1y
We take your concerns very seriously, and we deeply regret that your experience with us was not up to the standards we strive for. Please email us immediately at reviews@premiumretail.com so we can look into this situation and work towards a resolution. We are committed to ensuring our employees are treated with respect and fairness, and your feedback is invaluable to us in improving our practices. Thank you for bringing this to our attention.
2.0
Aug 2, 2023
Recommend
CEO approval
Business Outlook

Pros

You can make your own hours Work by yourself (mostly) The job itself isn’t difficult

Cons

Management has no idea what’s going on or even who they are in charge of. Every week I would have 4 different managers emailing me as if I was under them (I wasn’t). When I was hired we agreed upon a starting pay and within 3 weeks of working was told a new policy was in affect and would have to take a $4 pay cut. Mile age reimbursement is few and far between considering I would drive 150+ miles every day. Slim chances to move up, hardly hired from within. Company can’t be bothered to send shipping labels for returns, haven’t had any return labels for 6+ months now despite asking any and every manager I could contact. “Star Rating” system is inherently flawed and only punishes the most minor mistakes and ignores flawless work. I had no on site training but was expected to travel 2+ hours to train a new for 2 hours of “training”. They throw you to wolves in Walmart and watch as you drown.

1.0
Jul 6, 2023
Recommend
CEO approval
Business Outlook

Pros

ZERO PROS / NO FLEXIBILITY/LOW PAY

Cons

They are now requiring weekend work slinging cases of water you have 30 minutes to do this so if you are making 13.00 a hour you will get paid 6.50 for heavy lifting in 30 minutes you should be able to get a case up or just fluff and go the work consists of heavy labor low pay minus your drive time gas you might make 3.00 also magazine work you might think magazine work easy NOT boxes are over 50 pounds send way too many give you 30 to 45 minutes to break your back PREMIUM is no longer PREMIUM since ACOSTA has bought them . basically we are now hard labor stockers for less than minimum wage. This company is setting their people up for failure RUN FAST unless you want a sore back and no pay They are taking great merchandisers and giving us work that has no meaning the magazine company you need to get hired on with them the pay is triple more a hour. Premium needs to change their name to DEPLORABLE.

Viewing 118 - 120 of 1,962 Reviews

Glassdoor has 2,077 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.