Is Premium Retail Services a good company to work for?

Premium Retail Services has an overall rating of 3.0 out of 5, based on over 2,078 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 43% of employees would recommend working at Premium Retail Services to a friend and 36% have a positive outlook for the business. The best reviews about Premium Retail Services have been left by employees working as Trainer/Sales Representative , Samsung Product Specialist and Zone Leader .

Does Premium Retail Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Premium Retail Services employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Premium Retail Services. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Premium Retail Services?

43% of Premium Retail Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Premium Retail Services 3.2 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Premium Retail Services?

Retail Merchandiser (209) , Merchandiser (132) , Sales Representative (84) , Sales Manager (63) , Chromebook Sales Specialist (47) , Brand Ambassador (43) , Sales Associate (41) , Field Representative (26) , Field Sales Manager (25) , Territory Manager (25) , Zone Leader (25) , Territory Sales Manager (22) , Retail Sales Associate (20) , Client Account Manager (18) , District Manager (18)

What are the pros of working at Premium Retail Services according to real employee reviews?

"Fair and good pay" ((in 157 reviews)); "Flexible and able to make own schedule" ((in 92 reviews)); "Flexible hours set your own schedule with the start and end dates given for each project." ((in 86 reviews)); "They had a Flexible schedule and Decent pay" ((in 75 reviews)); "Great people to work with!" ((in 39 reviews))

What are the cons of working at Premium Retail Services according to real employee reviews?

"Growth was hampered by poor management" ((in 106 reviews)); "Never had a problem with this company when worked with them first time with different manager who always communicated well with her employees." ((in 75 reviews)); "No benefits without full time job" ((in 57 reviews)); "No training when it came to doing the Grocery store jobs." ((in 53 reviews)); "Poor communication." ((in 26 reviews))

What are employees saying about Premium Retail Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Premium Retail Services layoffs and their outlook for job security at Premium Retail Services in 2026.

What are the top reviewed Premium Retail Services locations?

Chesterfield , Saint Louis , Dallas , Houston , Chicago , New York , Los Angeles , Phoenix , Austin , San Antonio , Bentonville , Miami , Atlanta , Detroit , Albuquerque , Nashville , San Diego , San Francisco , Tampa , Las Vegas , Seattle , Orlando , Kansas City , Colorado Springs , Louisville , Charlotte , Raleigh , Memphis , Denver , Philadelphia

Premium Retail Services reviews

3.0

43% would recommend to a friend

(1,963 total reviews)

Brian Wynne

40% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,963 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,963 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Mar 10, 2025

Stay Far Away

Area manager

Recommend

CEO approval

Business Outlook

Pros

Work from home. At this point, that's it.

Cons

Dwindling benefits, reduced mileage reimbursement (down to .30 from .33, seriously? With the price of gas and car maintenance?), increased commute mileage deduction from 20 miles to 40 miles, reduced telecommunications expenses (from $100 to $25 a month), unrealistic demands on area managers- expecting 100% coverage in areas where staffing is challenging and they start reps between $11-$12 an hour. There's no incentive for them to drive outside their zones with the mileage policy and reimbursement rate. New FT employees have had their PTO accumulation cut by one week a year. Moved from a wfh to a hybrid model for most corporate positions, so unless you're near a major hub, you have no opportunity to advance.

Premium Retail Services Response

1y

Thank you for your feedback. We're sorry to hear about your dissatisfaction with the recent changes and understand your concerns regarding benefits, compensation, and staffing challenges. We value your long-term commitment to the company and recognize the impact that these changes have had on your experience. Please know that we take your feedback seriously, and it will be shared with the appropriate teams as we continue to evaluate ways to improve our policies and support our employees. If you'd like to discuss your concerns further, please reach out to us directly at reviews@premiumretail.com.

4.0

Mar 9, 2025

A decent place to work

Inventory coordinator

Recommend

CEO approval

Business Outlook

Pros

Great work/life balance with a good amount of vacation.

Cons

Not enough pay or opportunity to advance career wise if working in the warehouse sector. That may have changed in recent years after I left.

Premium Retail Services Response

1y

Thank you for your feedback and for your years of service at Premium Retail Services. We’re glad to hear you enjoyed the work/life balance and vacation benefits. Regarding the pay, after conducting extensive research, we believe our compensation aligns with industry standards. We also appreciate your insight on career advancement opportunities and will continue working to improve in this area. Thank you again for being part of our team, and we wish you all the best in your future endeavors!

3.0

Mar 8, 2025

Average pay for 5 star effort

Retail merchandiser

Recommend

CEO approval

Business Outlook

Pros

Set your own work hours. No one looking over your shoulder.

Cons

Less than average pay. No pay raise in 5 years.

Premium Retail Services Response

1y

Thank you for your feedback and for your years of dedication to Premium Retail Services. We're glad to hear you appreciated the flexibility with work hours and autonomy. Regarding the pay, after conducting extensive research, we believe our compensation aligns with industry standards. We also understand your concerns about raises and recognition, and we’ll continue to explore ways to improve in these areas. Thank you again for your hard work, and we wish you all the best in your future endeavors!

Viewing 136 - 138 of 1,963 Reviews

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