Is Premium Retail Services a good company to work for?

Premium Retail Services has an overall rating of 3.0 out of 5, based on over 2,078 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 43% of employees would recommend working at Premium Retail Services to a friend and 36% have a positive outlook for the business. The best reviews about Premium Retail Services have been left by employees working as Trainer/Sales Representative , Samsung Product Specialist and Zone Leader .

Does Premium Retail Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Premium Retail Services employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Premium Retail Services. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Premium Retail Services?

43% of Premium Retail Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Premium Retail Services 3.2 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Premium Retail Services?

Retail Merchandiser (209) , Merchandiser (132) , Sales Representative (84) , Sales Manager (63) , Chromebook Sales Specialist (47) , Brand Ambassador (43) , Sales Associate (41) , Field Representative (26) , Field Sales Manager (25) , Territory Manager (25) , Zone Leader (25) , Territory Sales Manager (22) , Retail Sales Associate (20) , Client Account Manager (18) , District Manager (18)

What are the pros of working at Premium Retail Services according to real employee reviews?

"Fair and good pay" ((in 157 reviews)); "Flexible and able to make own schedule" ((in 92 reviews)); "Flexible hours set your own schedule with the start and end dates given for each project." ((in 86 reviews)); "They had a Flexible schedule and Decent pay" ((in 75 reviews)); "Great people to work with!" ((in 39 reviews))

What are the cons of working at Premium Retail Services according to real employee reviews?

"Growth was hampered by poor management" ((in 106 reviews)); "Never had a problem with this company when worked with them first time with different manager who always communicated well with her employees." ((in 75 reviews)); "No benefits without full time job" ((in 57 reviews)); "No training when it came to doing the Grocery store jobs." ((in 53 reviews)); "Poor communication." ((in 26 reviews))

What are employees saying about Premium Retail Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Premium Retail Services layoffs and their outlook for job security at Premium Retail Services in 2026.

What are the top reviewed Premium Retail Services locations?

Chesterfield , Saint Louis , Dallas , Houston , Chicago , New York , Los Angeles , Phoenix , Austin , San Antonio , Bentonville , Miami , Atlanta , Detroit , Albuquerque , Nashville , San Diego , San Francisco , Tampa , Las Vegas , Seattle , Orlando , Kansas City , Colorado Springs , Louisville , Charlotte , Raleigh , Memphis , Denver , Philadelphia

Premium Retail Services reviews

3.0

43% would recommend to a friend

(1,963 total reviews)

Brian Wynne

40% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,963 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,963 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Mar 2, 2025

About premium retailer reviews

Retail merchandiser

Recommend

CEO approval

Business Outlook

Pros

They have flexible hours and have a good grade

Cons

They're always changing where u go it's really not downfall for me so people don't like it

Premium Retail Services Response

1y

Thank you for sharing your experience with us! We agree that the flexibility of the work our field team takes on is a huge perk. Thanks for being Premium!

4.0

Feb 26, 2025

Pay Okay, Love the Flexibility and Independence

Field agent

Recommend

CEO approval

Business Outlook

Pros

Flexibility, autonomy, independence, plenty of support, fantastic manager

Cons

Pay not outstanding, redundant steps in many service orders

Premium Retail Services Response

1y

Thank you for your feedback! We're thrilled to hear that you enjoy the flexibility, autonomy, and support from your manager. Regarding the pay, after conducting extensive research, we believe our compensation aligns with industry standards. Thanks again for being a valuable part of the team!

2.0

Feb 21, 2025

Meh...

Zone leader

Recommend

CEO approval

Business Outlook

Pros

Fair share between individual work and team work. If you are able to go higher up the chain, there are some work from home opportunities. When given appropriate training, and more than basic knowledge of electronics AND puzzles (follow written instructions to build displays and be able to follow along with a road map), it is not too difficult. In the Zone Leader role, you are the one providing the training and it gives a great opportunity to teach best practices and how to model how to problem solve, which is a much needed skill right now.

Cons

The pay is not that great for all the traveling you have to do. It is VERY difficult, at least without a supportive Regional Manager, to move up the chain.

Premium Retail Services Response

1y

Thank you for sharing your feedback. We're sorry to hear that you didn’t feel there were enough opportunities for career growth during your time with us. Premium Retail Services offers several growth opportunities, such as our Management Development Program, and we always encourage employees to discuss their career goals with their managers. We will continue working towards providing more opportunities for advancement and improving our support systems. Thank you again for your contribution to the company during your time with us!

Viewing 139 - 141 of 1,963 Reviews

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