Is Premium Retail Services a good company to work for?

Premium Retail Services has an overall rating of 3.0 out of 5, based on over 2,075 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 46% of employees would recommend working at Premium Retail Services to a friend and 38% have a positive outlook for the business. The best reviews about Premium Retail Services have been left by employees working as Trainer/Sales Representative , Samsung Product Specialist and Zone Leader .

Does Premium Retail Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Premium Retail Services employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Premium Retail Services. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Premium Retail Services?

46% of Premium Retail Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Premium Retail Services 3.2 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Premium Retail Services?

Retail Merchandiser (207) , Merchandiser (132) , Sales Representative (84) , Sales Manager (63) , Chromebook Sales Specialist (47) , Brand Ambassador (43) , Sales Associate (41) , Field Representative (26) , Field Sales Manager (25) , Territory Manager (25) , Zone Leader (25) , Territory Sales Manager (22) , Retail Sales Associate (20) , Client Account Manager (18) , District Manager (18)

What are the pros of working at Premium Retail Services according to real employee reviews?

"Fair and good pay" ((in 159 reviews)); "Flexible and able to make own schedule" ((in 104 reviews)); "Flexible hours set your own schedule with the start and end dates given for each project." ((in 86 reviews)); "They had a Flexible schedule and Decent pay" ((in 66 reviews)); "Great people to work with!" ((in 40 reviews))

What are the cons of working at Premium Retail Services according to real employee reviews?

"Growth was hampered by poor management" ((in 106 reviews)); "Never had a problem with this company when worked with them first time with different manager who always communicated well with her employees." ((in 77 reviews)); "No benefits without full time job" ((in 56 reviews)); "No training when it came to doing the Grocery store jobs." ((in 48 reviews)); "Bad communication between higher ups and base employees" ((in 29 reviews))

What are employees saying about Premium Retail Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Premium Retail Services layoffs and their outlook for job security at Premium Retail Services in 2026.

What Premium Retail Services locations have received the highest employee ratings?

New Orleans , Springfield , Fresno , Reno , Fort Worth , San Jose , Denver , Seattle , West Palm Beach , Nashville

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Premium Retail Services

Part of Acosta Group

Premium Retail Services reviews

3.0

46% would recommend to a friend

(1,961 total reviews)

Brian Wynne

42% approve of CEO

38% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.2

Work/Life balance

2.7

Culture & values

2.7

Compensation and benefits

2.7

Career opportunities

2.6

Senior management

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,961 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Apr 2, 2026

No scheduled Hours

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Easy to travel to for work.

Cons

Did not scheduled for work for three weeks.

Premium Retail Services Response

1mo

Thank you for your feedback. We’re sorry to hear about your experience with scheduling and the lack of hours, because we are in the retail industry, hours tend to fluctuate based on a number of factors. We appreciate you bringing this to our attention, as we are continuously working to improve workforce planning and communication to better support our employees. We wish you the best!

2.0

Mar 27, 2026

Where’s your manager?

Field rep

Recommend

CEO approval

Business Outlook

Pros

Make your own schedule each day/week. Decent pay for a PT and flexible gig.

Cons

“Management” is completely clueless. Can’t answer questions. Blames everything on recent Acosta acquisition of Crossmark and Premium/Crossmark merger. No real training. Sink or swim type of situation. Conflicting communication depending on who you talk to about nearly everything.

Premium Retail Services Response

1mo

Thank you for sharing your feedback and for the years you spent with Premium. We’re glad the flexibility and scheduling worked well for you, but we’re sorry to hear that your experience with training and communication did not meet expectations. We understand how important strong field support and consistent guidance are, and your feedback is valuable as we continue working to improve leadership visibility, training, and team communication.

4.0

Mar 27, 2026

Great company to start merchandising at.

Retail merchandiser

Recommend

CEO approval

Business Outlook

Pros

Weekly pay Mileage reimbursement Hourly pay between service orders

Cons

Living in such a rural area My zone was everywhere. Had about six different managers in 2 years.

Premium Retail Services Response

1mo

Thank you for your feedback and for the time you spent with Premium. We’re glad to hear you found it to be a great place to start in merchandising and appreciated the pay structure and reimbursement benefits. We understand that large territories in rural areas and leadership changes can be challenging, and we’re continuously working to improve consistency and support for our teams.

Viewing 13 - 15 of 1,961 Reviews

Jobs at Premium Retail Services

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Ratings by category

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No scheduled Hours

Where’s your manager?

Great company to start merchandising at.

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