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Premium Retail Services

Part of Acosta Group

Engaged Employer

Premium Retail Services reviews

3.0

43% would recommend to a friend

(1,962 total reviews)
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Brian Wynne

40% approve of CEO

36% positive business outlook

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Apr 16, 2013

Cares for Employees, Advancement (somewhat) available

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Senior leadership is loyal and caring toward (corporate) employees. As a family owned company, they have done an admirable job of maintaining a small company feel despite lots of growth.

Cons

There is room for advancement within the lower levels of management, but as a relatively "flat" organization it would be very difficult to acheive a senior level position from within. Above average work load, below average compensation.

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Use to be valued before being acquired by Acosta Good starting pay

Cons

Use to be a great company to work for. Since being acquired by Acosta more and more cutbacks make it difficult. No raises Too much overload of management positions

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Premium Retail Services Response
1y
Thank you for your honest feedback and for your many years with Premium. We're actively listening to concerns about workload, compensation, and structure, and are working toward solutions that better support our teams in the field. Your voice matters, and we’re grateful you took the time to share it. Please don’t hesitate to reach out to feedback@premiumretail.com to share more or address your concerns directly.
Viewing 157 - 159 of 1,962 Reviews

Glassdoor has 2,077 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.