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Premium Retail Services

Part of Acosta Group

Engaged Employer

Premium Retail Services reviews

3.0

43% would recommend to a friend

(1,962 total reviews)
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Brian Wynne

40% approve of CEO

36% positive business outlook

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews
1.0
May 1, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay is good if you are working on the Samsung/Best Buy program, which is $15 an hour plus mileage, and you will be working Thursday through Sunday!

Cons

The time you spend on their Wednesday/Thursday conference calls(these are a total waste of time, your district manager never has anything positive or nice to say, instead will call you out in front of other Best Buy store Reps and ask you why you were only able to sale so many Tvs, especially the 4K Tvs!) This job is $15 an hour, but you end up having these B.S monthly sales goals which are totally unrealistic because of the current state of the economy, and if you dont sale enough Tv's especially the new 4K ones, you start getting crap from your district manager on the conference calls!! The hours that you work during the week/weekend are long and very boring especially since customer traffic has been down drastically in all of these Best Buy stores because of the state of the economy!! Also, if you are located at a very busy Best Buy store, you will be fighting an up hill battle to make your monthly sales goals!!

4.0
Mar 28, 2014
Recommend
CEO approval
Business Outlook

Pros

My job has me going into stores to make sure displays are set up correctly. If not, I work with the store to make certain they are. Perhaps there's a cardboard shipper of the latest Call of Duty game that the gaming software company paid to have set up near the front entrance as soon as it was released. I arrive at the store and it's still in the stockroom. I work with the store to identify a place it should go, assemble the cardboard shipper, place it and put price tags on it. On another call, I might be hanging samples of Proctor & Gamble's new Gain Flings laundry pods on bottles of their liquid detergents in Home Depot. On another, I could be calling on an Office Max for Microsoft and find that their newest mouse is not displayed in their interactive mice and keyboard display. I"ll meet with the manager, and check their planogram for the section, and, if the new mouse is on the current planogram, work with them to bring the planogram into compliance so Microsoft's current key items are all on display. The work is assigned via internet, usually 2 or 3 weeks before it is due. Then, I schedule it, on the day I expect to complete it (M-F). I am able to work around my other commitments (e.g., meeting my workout partner at the gym 2x/week, my Pilates class, a dentist appt, accompanying my son's class on a field trip, long weekend outta town trip, etc.) and schedule the work before and after.

Cons

Sometimes, the work takes longer than the company has estimated it will take, due to unforeseen challenges that may arise in the field. I have found that my manager, a phone call or e-mail away, will always supplement my timesheet to reflect the actual time I spent. I do have to take the time to send that e-mail. Sometimes, a store manager is harried and doesn't want to accommodate you. In these circumstances, I can show the Letter of Authorization that's in my instructions, and then they sometimes comply, or I will offer to reschedule to another time. If you're not an early riser, this job's probably not for you, because the easiest time to reach decisionmakers and get things done in the store is at 7 or 8 a.m. Also, since Christmas is the busiest consumer holiday, the 6 weeks between November 1 and December 15 are the busiest. Most of the year, I work 15-20 hours weekly. Those 6 weeks, I receive enough work opportunities to schedule 40 hours weekly. If you are unable to meet this seasonal demand, this might not be the job for you.

3.0
Oct 7, 2013

An ok part-time job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The hourly salary is decent and you are most of the time unsupervised. It is a great job for students since you work 20 hours a week.

Cons

I have being with Premium for 6 months. I have noticed that you are basically on your own because the lack of training. Not only does the company expects you to train yourself, but They assume that you have a computer, internet, smartphone and a printer which They do not give allowances. You may ask yourself, who in this day and age does not have either one of these things but one will be amazed.

Viewing 226 - 228 of 1,962 Reviews

Glassdoor has 2,077 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.