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Premium Retail Services

Part of Acosta Group

Engaged Employer

Premium Retail Services reviews

3.0

43% would recommend to a friend

(1,962 total reviews)
avatar

Brian Wynne

40% approve of CEO

36% positive business outlook

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility is only perk they have

Cons

Everything since they switch over

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Premium Retail Services Response
2mo
Thank you for your feedback and for your many years with Premium. We truly value your tenure and commitment. We’re glad the flexibility has been a positive for you, but we’re sorry to hear about your experience with recent changes. Your input is important, and we’re continuously working to improve processes and better support our teams.
1.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a job, if you really need a job!

Cons

No real interaction with management. I worked there for ten months, and never met anyone from the company. When I ran into a problem and contacted my manager, the standard answer was always "do the best you can!" The mileage wage comes nowhere near to covering your fuel costs.

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Premium Retail Services Response
4mo
Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate your honesty. After doing extensive research, we believe our compensation aligns with industry standards. We wish you the best!
3.0
Nov 4, 2025

Senior Leadership….

Recommend
CEO approval
Business Outlook

Pros

Was a great company prior to acquisition.

Cons

Leadership vision is progress without regard to human capital.

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Premium Retail Services Response
7mo
Thank you for sharing your honest feedback and for your years of dedication to Premium. We recognize that periods of change can be challenging, especially following an acquisition, and we take concerns about leadership vision and people impact seriously. Feedback like this helps guide ongoing efforts to better balance growth with support for our teams. We appreciate your contributions and wish you the best in your next chapter.
Viewing 232 - 234 of 1,962 Reviews

Glassdoor has 2,077 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.