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      Premium Retail Services

      Part of Acosta Group

      Engaged Employer

      Premium Retail Services reviews

      3.0

      43% would recommend to a friend

      (1,965 total reviews)
      avatar

      Brian Wynne

      40% approve of CEO

      36% positive business outlook

      Ratings by category

      3.2

      Diversity & inclusion

      3.2

      Work/Life balance

      2.7

      Culture & values

      2.6

      Compensation and benefits

      2.6

      Career opportunities

      2.5

      Senior management

      Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,965 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Aug 7, 2024

      CEO

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      great work environment for inside sales

      Cons

      No cafeteria located I'm building

      avatar
      Premium Retail Services Response
      1y
      Thank you for your feedback and your dedication over the years! We're pleased to hear that you find the work environment to be great. In regards to training, we currently invest heavily in employee development and training; however, we do agree there is always room for improvement. We will share your concerns with our training department so we can continue to grow. Thanks for being Premium!
      1.0
      Aug 6, 2024

      Worst job ever

      District manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay was good for the role

      Cons

      You are just a number. They don’t care about you. You need to devote all your time to the job. 0 work life balance

      avatar
      Premium Retail Services Response
      1y
      Thank you for sharing your feedback. we're glad to hear that you found the pay satisfactory for your role. We're sorry to learn that you felt undervalued and struggled with work-life balance. We understand the importance of both support and balance in the workplace. So that we can look into this further, please email reviews@premiumretail.com with more details.
      2.0
      Aug 6, 2024

      Tolerates Stalking and Harassment

      Retail merchandiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule, apps easy to use for work.

      Cons

      Low pay, they ask for feedback on service orders but don't read the feedback, poor communication, lack of sincerity and care for your well-being. They have a high tolerance for harassment/stalking of their employees even though one of their core beliefs is "Doing the right thing means everything. Honesty and transparency are key traits as we build trusted relationships with our teammates, clients and retail partners." They try to coerce you into taking other jobs further out for lesser hours/pay instead of handling the harassment issue. When you try to follow up they tell you to just "assume" they handled things. Even if the police and court systems are involved they don't really care for your safety even though they say they do their lack of actions prove otherwise.

      avatar
      Premium Retail Services Response
      1y
      Thank you for sharing your feedback. We're deeply concerned to hear about your experience and take such allegations very seriously. Please email reviews@premiumretail.com with more details so we can follow up with the necessary parties. Your safety and well-being are our top priorities, and we are committed to addressing these issues promptly.
      Viewing 244 - 246 of 1,965 Reviews
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      Glassdoor has 2,080 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.