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Prime Healthcare Services

Engaged Employer

Prime Healthcare Services reviews

2.6

32% would recommend to a friend

(1,549 total reviews)
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Prem Reddy, MD

23% approve of CEO

31% positive business outlook

Prime Healthcare Services has an employee rating of 2.6 out of 5 stars, based on 1,549 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Prime Healthcare Services employee rating is 25% below average for employers within the Healthcare industry (3.5 stars).

Reviews by job title

2K reviews
2.0
May 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Each hospital is pretty well independent from the others in the system. That means that the majority of your culture probably won't change when your hospital is purchased. Also, management level positions seem to have relative autonomy from the Corporate office in California. You don't really have a budget to work from, just a general guideline that tasks need to be accomplished for as little money as possible. I have maintained a relatively decent work/life balance, despite two go-lives and numerous other projects. Compensation is a bit on the low side of competitive, provided that you have the correct job title, but it is not the worst I've been aware of.

Cons

There is no lack of ambition in this organization. They set out to achieve a goal and they do so, as close to their set deadline as possible... REGARDLESS of the level of preparedness of the staff. Communication is a nightmare. If you do manage to get in touch with your "support" person at the Corporate level, there is no guarantee that they will give you a straight answer. I've been working for this group for about one year and will say that, no matter how many promises you hear that they will provide you with "all the support you will need," do NOT believe a word of it. Your "support" will come in the form of a position with high turnover, since they tend to put the newest hire on projects for which they likely don't have all of the details. Most of their hires are foreign medical graduates, which is NOT a bad thing. But, it can hinder communication, due to some accents which are a bit difficult to understand. You will likely be assigned a multitude of new tasks when Prime takes over, because others in your department were let go, but there isn't much hope that you'll get any kind of increase to your take home pay or a title which will look better on a resume. Specifically, I am currently the Manager in my department and I was next in line to be the Director. I have been performing the tasks of both the Director and the Manager for approximately one year with minimal support from the Corporate office and have had some measure of success. I was promised several times that I would be moved into the position, I recently learned, however, that my CFO and several other individuals at the Corporate office determined that I should stay where I am and they were now looking outside the organization to fill the Director position. I have heard RUMORS ( I stress this heavily, since the "grapevine" is reliable to a point...) that the CEO of Prime has walked into meetings with Directors at other facilities and, when he disapproved of the answers given by the Director, he fired them on the spot. That story came directly from my "support" person at Corporate who has been through several transitions with Prime. I also heard directly from one of my colleagues at my hospital that she corrected the CEO (Dr. Prem Reddy) on a call regarding the specifics of some coding or financial data and he snapped at her "don't ever correct me" (or something to that effect) in the middle of a meeting... with other leaders. Extremely unprofessional, in my opinion. I get the impression (from anecdotes, as above, and from first-hand experience) that this company is run by folks who want things their way, immediately, and if you aren't willing to play ball, they will simply blow up the entire process and start from scratch, ignoring the input of local mid-level leadership.

1.0
Mar 7, 2024

Avoid if you can.

Recommend
CEO approval
Business Outlook

Pros

The work in the legal department is not hard at all. Most of the attorneys are fairly incompetent and you just need to keep up and try not to get on their bad sides to do well. For the most part they are nice enough but they have their own pressures they are dealing with from management/those upstairs so they are normally trapped in their own worlds. The other paralegals/clerks/assistants are extremely nice and some of the most wonderful people you'll ever work with, this is not an exaggeration.

Cons

There are so many things to cover it is hard to know where to start. I am personally shocked that they haven't been buried in litigation from current/former employees who've been mistreated or discriminated against. My best guess is Prime is not worth any reasonable person's time, plus if there's one thing they are good at it's dodging lawsuits. Seriously, look up their history and how often they've been under a microscope from state and federal agencies. They know how to weasel their way out of trouble. Before I left there was an email going around asking people to submit positive Indeed/Glassdoor reviews of the company because they were getting sued for mistreatment from a group of former employees. Around this time was when a coworker of mine quit after her and her sister were discriminated against - a white employee had falsely accused her of following too close in the parking lot (which video evidence showed was clearly not the case), however management and those investigating (including my coworker's manager) ignored this evidence and penalized her and her sister for no apparent reason. I am hoping they pursued a lawsuit but am also hoping they would not waste their time sifting through garbage like them. Another of my coworkers was repeatedly denied the opportunity to shift to an early schedule (which many of us enjoyed in this department) so they could get off earlier in order to observe their religious practices, which required they be home earlier to prepare for the evenings. There was no clear reason for this and when the manager was asked they simply responded "they'll just have to deal with it". It seems like a lot of those in management positions fetishize what little authority they have at this company and get off on abusing it. There are multiple instances I have seen in my time in this company's legal department which only furthered this belief. My best guess is these are people who couldn't make it at actually reputable companies and settled for being big fish in a little pond. Avoid if you can, unless it's the best thing you can find. I know I joined because I just needed a job and there was nothing better, but somehow I wish I made it work without this job since it left me completely jaded and I was happy the day I finally got them to fire me, even though it meant losing my paycheck without anything lined up.

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Prime Healthcare Services Response
2y
We're sorry to hear about your concerns. We take your feedback seriously and are actively addressing the issues you've raised. Our goal is to create a positive work environment, and your input helps us in our continuous improvement efforts.
1.0
Aug 23, 2023
Recommend
CEO approval
Business Outlook

Pros

The schedule, WFH two days a week, flexibility to be off whenever you need and no micromanagement.

Cons

Pay is terrible and yearly increases are horrendous. They literally tell their employees what they get is what they pay for because they can’t find competent people to do the job. Most people are smart enough to take their experience elsewhere where they will make more, and people that are hired have no experience so it justifies paying so little. Management and director is non-existent at times. CEO needs to be at the business office more to see what goes on. They can’t even keep managers longer than a year before they are hiring again which leaves you to keep starting over to prove yourself to someone who is eventually going to leave. Consistency doesn’t exist. You are either constantly moving your desk or someone is being given different rules and processes that you were never made aware of. Communication is basically finding out things from other departments because although it is one office it seems everyone works for a different company. Insurance is cheap which is good but expect to always need to ask for referrals which they give you a hard time to get and you can only see their doctors to be covered. HR is useless when you have issues with payroll they never respond to you when it’s something that’s their fault.

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Prime Healthcare Services Response
2y
Hi, thank you for bringing this to our attention. We’re sorry to hear you are unhappy about the pay being offered to you. Our employees are our greatest asset, and we always look for ways to improve our offerings. We have forwarded your feedback to our leadership team.
Viewing 13 - 15 of 1,549 Reviews

Glassdoor has 1,614 Prime Healthcare Services reviews submitted anonymously by Prime Healthcare Services employees. Read employee reviews and ratings on Glassdoor to decide if Prime Healthcare Services is right for you.