Prime Therapeutics reviews

3.3

58% would recommend to a friend

(942 total reviews)
avatar

Mostafa Kamal

71% approve of CEO

56% positive business outlook

Prime Therapeutics has an employee rating of 3.3 out of 5 stars, based on 942 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prime Therapeutics employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

942 reviews
1.0
Mar 15, 2024
Recommend
CEO approval
Business Outlook

Pros

I had a job for 9 months

Cons

I was on the Magellan side for 6 months before being promoted and moving to the Prime side & that’s where the issues started. The internal job posting was a lie, it required 12 weeks of training courses that were 9 hours with little breaks & the instructors would get mad at you for looking away, checking your phone or “not paying attention” was told by our Supervisor who initials are S.R. That they monitor all of our accounts & if she feels we are “studying too much” then we may get written up, was told I can’t access class notes outside on my own time to study for the obnoxious amounts of quizzes they give you which you have to get 95% on or you get written up. Needed to leave for a personal issue & was told by the supervisor that my approved Bonus (a good amount of money) that because I didn’t have a “performance review” with her about my performance with my old manager that I will not be getting my raise. I was denied a raise because she was offended. Oh yeah, they’ll send you like 3 monitors, several laptops, docking ports, keyboards, mouses, cords, etc & then expect you to ship it all back, which they won’t reimburse you for, so get ready to shell out $400 dollars to send back their own stuff.

3.0
Mar 10, 2024

Micromanaged & Overworked

Recommend
CEO approval
Business Outlook

Pros

You work remotely in the comfort of your home with equipment provided by the company.

Cons

While the initial years offered a positive experience, the role has undergone some changes that impacted my job satisfaction. Leadership: If you are stuck with a supervisor who has no expertise in claims processing you are pretty much on your own. Micromanagement practices were present. Technology: The primary work platform experiences frequent crashes and requires improvement in process efficiency. Compensation & Schedule: The pay falls within the lower range for the industry, but overtime opportunities are available during peak seasons. Expect to work extended hours (10+ per week) during these periods. Work Environment: Micromanagement tactics heavily influence daily work, with activity monitored through computer usage metrics. Team Dynamics: High turnover can create a sense of instability and require frequent onboarding of new colleagues. Collaboration: Restrictions on seeking assistance from senior technicians may limit access to valuable problem-solving resources.

Viewing 181 - 183 of 942 Reviews

Glassdoor has 1,129 Prime Therapeutics reviews submitted anonymously by Prime Therapeutics employees. Read employee reviews and ratings on Glassdoor to decide if Prime Therapeutics is right for you.