Does PrimePay pay their employees well?

According to anonymously submitted Glassdoor reviews, PrimePay employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PrimePay. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at PrimePay?

50% of PrimePay employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PrimePay 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at PrimePay?

Sales Executive (18) , Sales (16) , Account Executive (13) , Payroll Specialist (12) , Client Success Representative (9) , Sales Representative (9) , Customer Service Representative (8) , OUTSIDE SALES (7) , Outside Sales Representative (7) , Sales Associate (6) , Tax Associate (6) , Senior Sales Executive (5) , ASM (Area Sales Manager) (4) , Client Success Specialist (4) , Customer Service Representative (CSR) (4)

What are the pros of working at PrimePay according to real employee reviews?

"They were all good people and easy to work with." ((in 28 reviews)); "Some employees are friendly and fun to work with" ((in 12 reviews)); "Many options and opportunities at PrimePay!!" ((in 10 reviews)); "great work life balance there" ((in 10 reviews)); "Good training program on fundamentals of the industry and their products." ((in 7 reviews))

What are the cons of working at PrimePay according to real employee reviews?

"Pay is low." ((in 20 reviews)); "Horrible car allowance and expensive benefits" ((in 15 reviews)); "Senior leadership changed completely at least 2x in less than a year." ((in 14 reviews)); "Any review that has a 5 star rating with nothing but good things to say and doesn’t reveal where they work or what job they have is just HR or upper management falsifying a review." ((in 11 reviews)); "Managers always want ideas, however, unless they come from the clique they are never given any merit." ((in 7 reviews))

What are employees saying about PrimePay layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PrimePay layoffs and their outlook for job security at PrimePay in 2026.

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PrimePay

PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.1

Culture & values

3.1

Career opportunities

3.0

Compensation and benefits

2.8

Senior management

PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

355 reviews

4.0

Sep 12, 2018

Marketing Assistant

Marketing assistant

Recommend

CEO approval

Business Outlook

Pros

Collaborative, friendly and happy employees, many growth opportunities

Cons

kind of a stuffy corporate atmosphere, I wish there were more team building and cross departmental opportunities

PrimePay Response

Thank you for writing this review. We would love summer Fridays and to leave early. Unfortunately, because of the work that we do and the commitment to our clients, it is not possible at this time. We are focusing on doing more cross departmental functions so the staff can interact and learn more about the other teams.

4.0

Jun 27, 2018

Client Success Representative, Payroll Services

Payroll representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits Friendly atmosphere Can build solid relationships with clients

Cons

Pay is below average Management seems to favor select few individuals across the board

PrimePay Response

Thank you for leaving a review. Our team does a great job of building rapport with our clients. This is something that makes us stand out from our competition.

5.0

Jun 12, 2018

Career longevity at PrimePay LLC

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

PrimePay is growing quickly and offers many opportunities for advancement in your local office as well as nationwide! Our space in the marketplace is secure and our combination of payroll, benefit administration, and retirement services presents a key differentiator between PrimePay and our competitors.

Cons

Our busy season corresponds with the holidays and the increase workload presents challenges to take time off during this time of year.

PrimePay Response

Thank you for taking the time to write a review. You are correct, we are secure in the marketplace and we are continuing to offer more services to our clients to best serve their payroll and HR needs.

Viewing 313 - 315 of 355 Reviews