Does PrimePay pay their employees well?

According to anonymously submitted Glassdoor reviews, PrimePay employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PrimePay. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at PrimePay?

50% of PrimePay employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PrimePay 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at PrimePay?

Sales Executive (18) , Sales (16) , Account Executive (13) , Payroll Specialist (12) , Client Success Representative (9) , Sales Representative (9) , Customer Service Representative (8) , OUTSIDE SALES (7) , Outside Sales Representative (7) , Sales Associate (6) , Tax Associate (6) , Senior Sales Executive (5) , ASM (Area Sales Manager) (4) , Client Success Specialist (4) , Customer Service Representative (CSR) (4)

What are the pros of working at PrimePay according to real employee reviews?

"They were all good people and easy to work with." ((in 28 reviews)); "great work life balance there" ((in 9 reviews)); "PrimePay offers great opportunities for their employees who are looking to grow and succeed within a company." ((in 7 reviews)); "Good training program on fundamentals of the industry and their products." ((in 7 reviews)); "Leadership team has a great vision for the company and are all competent at their jobs." ((in 6 reviews))

What are the cons of working at PrimePay according to real employee reviews?

"Pay is low." ((in 22 reviews)); "Benefits are horrible and HR lacks empathy of any kind" ((in 17 reviews)); "Senior leadership changed completely at least 2x in less than a year." ((in 15 reviews)); "Any review that has a 5 star rating with nothing but good things to say and doesn’t reveal where they work or what job they have is just HR or upper management falsifying a review." ((in 12 reviews)); "No training program." ((in 11 reviews))

What are employees saying about PrimePay layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PrimePay layoffs and their outlook for job security at PrimePay in 2026.

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PrimePay

PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.1

Culture & values

3.1

Career opportunities

3.0

Compensation and benefits

2.8

Senior management

PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

355 reviews

1.0

Oct 5, 2024

Worst

Implementation consultant

Recommend

CEO approval

Business Outlook

Pros

Pay is nice but you work for it

Cons

No work life balance ever

PrimePay Response

Thank you for sharing your feedback. At PrimePay, we recognize the importance of work-life balance and are continuously working to create a supportive and flexible environment for our team members. We value your input and will continue to explore ways to enhance the employee experience.

5.0

Sep 17, 2024

Good company!

Finance

Recommend

CEO approval

Business Outlook

Pros

Happy with the company thus far. I work with a team of great people who are hardworking and collaborative. #CultureClub

Cons

As a 6-month employee I have no major cons to list at this time.

PrimePay Response

Thank you for your positive feedback! We're delighted to hear that you're enjoying your time at PrimePay and feel supported by your hardworking and collaborative team. It’s great to see our Culture Club values in action. We look forward to continuing to support your growth and experience with us!

3.0

Sep 1, 2024

Ok company to work

Associate

Recommend

CEO approval

Business Outlook

Pros

Flexibility, good coworkers. Have floating holiday

Cons

Insurance is not that great

PrimePay Response

Thank you for sharing your feedback. We're glad to hear you appreciate the flexibility and your coworkers. We understand that benefits like insurance are important, and we are continuously reviewing ways to improve. Your input helps us in this process, and we appreciate you taking the time to share it with us.

Viewing 31 - 33 of 355 Reviews