Does PrimePay pay their employees well?

According to anonymously submitted Glassdoor reviews, PrimePay employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PrimePay. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at PrimePay?

50% of PrimePay employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PrimePay 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at PrimePay?

Sales Executive (18) , Sales (16) , Account Executive (13) , Payroll Specialist (12) , Client Success Representative (9) , Sales Representative (9) , Customer Service Representative (8) , OUTSIDE SALES (7) , Outside Sales Representative (7) , Sales Associate (6) , Tax Associate (6) , Senior Sales Executive (5) , ASM (Area Sales Manager) (4) , Client Success Specialist (4) , Customer Service Representative (CSR) (4)

What are the pros of working at PrimePay according to real employee reviews?

"They were all good people and easy to work with." ((in 28 reviews)); "Some employees are friendly and fun to work with" ((in 12 reviews)); "great work life balance there" ((in 9 reviews)); "Many options and opportunities at PrimePay!!" ((in 7 reviews)); "Friendly work environment and solid training" ((in 6 reviews))

What are the cons of working at PrimePay according to real employee reviews?

"Pay is low." ((in 21 reviews)); "Benefits are horrible and HR lacks empathy of any kind" ((in 16 reviews)); "Senior leadership changed completely at least 2x in less than a year." ((in 15 reviews)); "Any review that has a 5 star rating with nothing but good things to say and doesn’t reveal where they work or what job they have is just HR or upper management falsifying a review." ((in 10 reviews)); "No training program." ((in 9 reviews))

What are employees saying about PrimePay layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PrimePay layoffs and their outlook for job security at PrimePay in 2026.

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PrimePay

PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.1

Culture & values

3.1

Career opportunities

3.0

Compensation and benefits

2.8

Senior management

PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

355 reviews

5.0

Aug 26, 2024

Technical Consultant Role with PrimePay

Technical consultant

Recommend

CEO approval

Business Outlook

Pros

Flexible work, ability to learn and innovate.

Cons

Medical Benefits could be better, PTO is not as competitive as I would hope.

PrimePay Response

Thank you for taking the time to share your thoughts! We're glad to hear that you value the flexibility and opportunities to learn and innovate at PrimePay. We also appreciate your feedback regarding our medical benefits and PTO, as well as your advice on product readiness. Your input helps us identify areas for improvement, and we'll continue working to enhance the employee experience and ensure our products meet the highest standards.

5.0

Aug 1, 2024

PrimePay Review = Like

Payroll tax associate

Recommend

CEO approval

Business Outlook

Pros

Some noteworthy pros are flexibility and positive team environment.

Cons

I have no cons as of yet; so far, so good.

PrimePay Response

Thank you for your feedback! We're thrilled to hear you're enjoying the flexibility and positive team environment at PrimePay. We’re committed to maintaining a supportive workplace and look forward to continuing to support your growth and experience here. Please feel free to share any additional feedback as you continue your journey with us!

5.0

Jul 11, 2024

Moving in a Positive Direction

Director talent acquisition

Recommend

CEO approval

Business Outlook

Pros

PrimePay is moving in a positive direction with the leadership team in place and a focus on a future in the HCM SaaS space. A lot of positive things are going on at PrimePay including the newly created Culture Club and a focus on employee engagement. #ClutureClub

Cons

Start-up environment feel for a company that has been around since 1986.

PrimePay Response

Thank you for your feedback! We're excited about the positive direction PrimePay is heading and appreciate your recognition of the Culture Club and our focus on employee engagement. We are committed to maintaining our core values and continuously improving the employee and client experience. Your input is invaluable in helping us grow and succeed together.

Viewing 34 - 36 of 355 Reviews