Does PrimePay pay their employees well?

According to anonymously submitted Glassdoor reviews, PrimePay employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PrimePay. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at PrimePay?

50% of PrimePay employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PrimePay 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at PrimePay?

Sales Executive (18) , Sales (16) , Account Executive (13) , Payroll Specialist (12) , Client Success Representative (9) , Sales Representative (9) , Customer Service Representative (8) , OUTSIDE SALES (7) , Outside Sales Representative (7) , Sales Associate (6) , Tax Associate (6) , Senior Sales Executive (5) , ASM (Area Sales Manager) (4) , Client Success Specialist (4) , Customer Service Representative (CSR) (4)

What are the pros of working at PrimePay according to real employee reviews?

"They were all good people and easy to work with." ((in 28 reviews)); "great work life balance there" ((in 9 reviews)); "PrimePay offers great opportunities for their employees who are looking to grow and succeed within a company." ((in 7 reviews)); "Good training program on fundamentals of the industry and their products." ((in 7 reviews)); "Leadership team has a great vision for the company and are all competent at their jobs." ((in 6 reviews))

What are the cons of working at PrimePay according to real employee reviews?

"Pay is low." ((in 22 reviews)); "Benefits are horrible and HR lacks empathy of any kind" ((in 17 reviews)); "Senior leadership changed completely at least 2x in less than a year." ((in 15 reviews)); "Any review that has a 5 star rating with nothing but good things to say and doesn’t reveal where they work or what job they have is just HR or upper management falsifying a review." ((in 12 reviews)); "No training program." ((in 11 reviews))

What are employees saying about PrimePay layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PrimePay layoffs and their outlook for job security at PrimePay in 2026.

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PrimePay

PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.1

Culture & values

3.1

Career opportunities

3.0

Compensation and benefits

2.8

Senior management

PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

355 reviews

3.0

Apr 3, 2017

Position eliminated still a great company

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits. Great company.

Cons

Not enough corporate contact with remote employees.

PrimePay Response

Thank you for this feedback. We are always looking to improve the company and will take this feedback into consideration

5.0

Mar 7, 2017

Just Starting or Looking to Grow

Senior sales executive

Recommend

CEO approval

Business Outlook

Pros

Redeveloped training Program that offers a great corporate sales and marketing training program. Extremely transparent company from mid level managers all the way up to the CEO. Clear vision on growth and have a great platform that allows tremendous growth opportunities for top performers.

Cons

Certain products offered are a little out of date with current technology, and like services offered in this industry.

PrimePay Response

Thank you for your review! We’re so glad you are seeing our plans for growth; it’s exciting! PrimePay prides itself in our award-winning training program and the opportunities we offer all employees. Thanks again!

3.0

Oct 13, 2016

Account Executive

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly work environment and solid training

Cons

Limitations for taking care of customers

PrimePay Response

We appreciate your feedback. Here at PrimePay we promote a friendly work environment within a team atmosphere. We have recently revamped all training that we offer to new and ongoing staff. We hope this better prepares our employees to provide the best service available to our clients.

Viewing 331 - 333 of 355 Reviews