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      PrimePay

      Engaged Employer

      PrimePay reviews

      3.0

      50% would recommend to a friend

      (355 total reviews)

      John Cumbee

      100% approve of CEO

      43% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Work/Life balance

      3.1

      Culture & values

      3.1

      Career opportunities

      3.0

      Compensation and benefits

      2.8

      Senior management

      PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      355 reviews
      5.0
      Jul 6, 2024

      Great Place

      Accounts receivable specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team is very supportive and all new hires are heard. There is always constant communication from leadership. I enjoy the employee engagement activities and being able to work collectively to achieve company goals.

      Cons

      Unsatisfied clients due to lots of issues with a migration.

      avatar
      PrimePay Response
      1y
      Thank you for sharing your thoughts! We're glad to hear you appreciate the supportive team environment and constant communication from leadership. Your feedback on the client experience during migrations is noted, and we will strive to improve this process. We always aim to balance innovation with customer satisfaction.
      4.0
      May 23, 2024

      Workload

      Payroll specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job is easy in general

      Cons

      Customers call for modifications that they can do on their own but are too lazy to watch the tutorial

      avatar
      PrimePay Response
      1y
      Thank you for sharing your feedback with us! We're glad to hear that you find the job easy in general. We understand that some customer interactions can be challenging. We're continually working on ways to encourage our customers to utilize our tutorials and resources more effectively. Your feedback is valuable as it helps us improve both our customer service approach and our support materials. Thanks again for your insights and for being part of our team!
      2.0
      May 22, 2024

      Entry level

      Distribution clerk
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you're looking for opportunity in payroll processing, this might be a viable solution

      Cons

      If they care about their employees, give those individuals better health packages

      avatar
      PrimePay Response
      2y
      Thank you for your feedback. We're glad to hear you see potential in our payroll processing opportunities. Your concerns about employee health packages are important to us, and we are committed to continually evaluating and improving our benefits to better support our team.
      Viewing 37 - 39 of 355 Reviews
      Related searches: PrimePay jobs | PrimePay salaries | PrimePay benefits | PrimePay interviews
      ReviewsPrimePay reviews

      Glassdoor has 368 PrimePay reviews submitted anonymously by PrimePay employees. Read employee reviews and ratings on Glassdoor to decide if PrimePay is right for you.