PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

355 reviews
1.0
Jan 17, 2015
Recommend
CEO approval
Business Outlook

Pros

Medical, dental, day time hours, a place to park, a minimal pay check

Cons

Where to begin. Management is horrible and uncaring. They don't care about their workers. They pile work on the people that actually do work. The employees in Ops is treated like sweat shop workers. THEY are what keeps this company going. Minimal pay. Ridiculous increases.

2.0
Dec 26, 2013

Get experience and run!!!

Recommend
CEO approval
Business Outlook

Pros

Liked my co-workers, got good experience w/ business owners and external partnerships.

Cons

Product and service sucked, pay and benefits sucked, quotas were nearly impossible to achieve. Management wanted to compete w/ large competitors but couldn't match technology, service and/or price. Company is run by a family who are all in leadership positions. No way to make good money and no room for growth. For a company that talks to clients about keeping quality employees, they don't do anything to make sure they keep their own quality people.

1.0
Dec 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work, that's about it.

Cons

Understaffed. Horrible product. Tone deaf leadership.

avatar
PrimePay Response
1y
Thank you for your feedback. We’re sorry to hear about your frustrations and take your concerns seriously. We understand the importance of proper staffing and support and are dedicated to addressing these challenges to enhance the work environment and product quality. Your insights are essential as we strive to make impactful changes.
Viewing 58 - 60 of 355 Reviews

Glassdoor has 368 PrimePay reviews submitted anonymously by PrimePay employees. Read employee reviews and ratings on Glassdoor to decide if PrimePay is right for you.