Does PrimePay pay their employees well?

According to anonymously submitted Glassdoor reviews, PrimePay employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PrimePay. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at PrimePay?

50% of PrimePay employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PrimePay 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at PrimePay?

Sales Executive (18) , Sales (16) , Account Executive (13) , Payroll Specialist (12) , Client Success Representative (9) , Sales Representative (9) , Customer Service Representative (8) , OUTSIDE SALES (7) , Outside Sales Representative (7) , Sales Associate (6) , Tax Associate (6) , Senior Sales Executive (5) , ASM (Area Sales Manager) (4) , Client Success Specialist (4) , Customer Service Representative (CSR) (4)

What are the pros of working at PrimePay according to real employee reviews?

"They were all good people and easy to work with." ((in 30 reviews)); "PrimePay offers great opportunities for their employees who are looking to grow and succeed within a company." ((in 10 reviews)); "great work life balance there" ((in 8 reviews)); "Friendly work environment and solid training" ((in 6 reviews)); "Good training program on fundamentals of the industry and their products." ((in 6 reviews))

What are the cons of working at PrimePay according to real employee reviews?

"Pay is low." ((in 21 reviews)); "Senior leadership changed completely at least 2x in less than a year." ((in 15 reviews)); "Benefits are not great at the company but hopefully that will change." ((in 14 reviews)); "Any review that has a 5 star rating with nothing but good things to say and doesn’t reveal where they work or what job they have is just HR or upper management falsifying a review." ((in 11 reviews)); "cold calls, working remote, continuing training, cold calls" ((in 8 reviews))

What are employees saying about PrimePay layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PrimePay layoffs and their outlook for job security at PrimePay in 2026.

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PrimePay

PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.1

Culture & values

3.1

Career opportunities

3.0

Compensation and benefits

2.8

Senior management

PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

355 reviews

3.0

Apr 21, 2024

Software Developer

Software developer

Recommend

CEO approval

Business Outlook

Pros

Slow and calm environment, Its a little relaxing. Senior software developers know what they are doing. Learned a lot from them.

Cons

The company isn't making much progress. Lot of politics in the upper management that affects the overall work culture. Pay is very mediocre.

PrimePay Response

Thank you for sharing your feedback. We're glad to hear that you appreciate the calm work environment and value the expertise of our senior software developers. Your input about the challenges you've experienced is noted, and we understand the importance of addressing concerns related to progress, politics, and compensation. We're committed to continuously improving our work culture and ensuring that all employees feel valued and supported.

1.0

Mar 20, 2024

Not organized, no stability

Client success representative

Recommend

CEO approval

Business Outlook

Pros

the only pro is the ability to work remote

Cons

turnover in leadership, unorganized, terrible and expensive health benefits

PrimePay Response

Thank you for your feedback. While we're pleased you value our remote work option, we apologize for the issues you've encountered, including turnover in leadership, organizational challenges, and dissatisfaction with health benefits. We take your concerns seriously and are actively working to address them to enhance the employee experience.Your insights are invaluable in guiding our improvements, and we're dedicated to making positive changes. Thank you for sharing your thoughts.

1.0

May 7, 2023

Disappointing

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent pay. They are providing more holidays off but not for CS. They get a floating holiday.

Cons

Insurance is terrible. Poor EE support

Viewing 61 - 63 of 355 Reviews