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      PrimePay

      Engaged Employer

      PrimePay reviews

      3.0

      50% would recommend to a friend

      (355 total reviews)

      John Cumbee

      100% approve of CEO

      43% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Work/Life balance

      3.1

      Culture & values

      3.1

      Career opportunities

      3.0

      Compensation and benefits

      2.8

      Senior management

      PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      355 reviews
      2.0
      May 15, 2025

      N/A

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people and upper management.

      Cons

      Not great pay or culture

      avatar
      PrimePay Response
      1y
      Thank you for sharing your feedback. We're glad to hear you had a positive experience with the people and leadership at PrimePay. We understand that pay and culture are important aspects of the employee experience and continue to evaluate ways we can improve in both areas.
      1.0
      Apr 15, 2025

      Extremely mismanaged

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Used to be a quality company with a great reputation.

      Cons

      8 managers in a year. Senior leadership constantly changing. No clear direction.

      avatar
      PrimePay Response
      1y
      Thank you for taking the time to share your feedback. We understand your concerns and recognize how frequent changes in leadership and direction can be challenging. We’re focused on building greater stability and clarity across the organization, and feedback like yours helps guide those efforts. We appreciate your time with PrimePay and your honesty as we work toward continued improvement.
      5.0
      Mar 25, 2025

      Company on the Rise- Positive Changes Happening!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has made significant strides in listening to employees and improving internal processes. Leadership is actively reviewing how work gets done, streamlining operations, and addressing long-standing challenges. There’s a real effort to create a culture of accountability and transparency. It feels like employee feedback is not just heard but acted upon, and that’s refreshing. Positive momentum is building, and while change takes time, the direction is encouraging.

      Cons

      Like any organization undergoing change, growing pains exist. Some processes are still evolving, and not all changes happen as quickly as we’d like. There’s room for better communication around the “why” behind certain shifts, so employees fully understand the bigger picture.

      avatar
      PrimePay Response
      1y
      Thank you for your thoughtful and detailed feedback! We’re glad to hear you’ve noticed the positive momentum and efforts being made to improve internal processes and build a culture of transparency and accountability. Change does take time, and we appreciate your recognition of the progress so far, as well as the areas where we can continue to improve. We remain committed to listening, communicating openly, and making meaningful changes that support both our employees and the organization’s future.
      Viewing 13 - 15 of 355 Reviews
      Related searches: PrimePay jobs | PrimePay salaries | PrimePay benefits | PrimePay interviews
      ReviewsPrimePay reviews

      Glassdoor has 368 PrimePay reviews submitted anonymously by PrimePay employees. Read employee reviews and ratings on Glassdoor to decide if PrimePay is right for you.