Does PrimePay pay their employees well?

According to anonymously submitted Glassdoor reviews, PrimePay employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PrimePay. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at PrimePay?

50% of PrimePay employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PrimePay 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at PrimePay?

Sales Executive (18) , Sales (16) , Account Executive (13) , Payroll Specialist (12) , Client Success Representative (9) , Sales Representative (9) , Customer Service Representative (8) , OUTSIDE SALES (7) , Outside Sales Representative (7) , Sales Associate (6) , Tax Associate (6) , Senior Sales Executive (5) , ASM (Area Sales Manager) (4) , Client Success Specialist (4) , Customer Service Representative (CSR) (4)

What are the pros of working at PrimePay according to real employee reviews?

"They were all good people and easy to work with." ((in 28 reviews)); "great work life balance there" ((in 9 reviews)); "PrimePay offers great opportunities for their employees who are looking to grow and succeed within a company." ((in 7 reviews)); "Good training program on fundamentals of the industry and their products." ((in 7 reviews)); "Leadership team has a great vision for the company and are all competent at their jobs." ((in 6 reviews))

What are the cons of working at PrimePay according to real employee reviews?

"Pay is low." ((in 22 reviews)); "Benefits are horrible and HR lacks empathy of any kind" ((in 17 reviews)); "Senior leadership changed completely at least 2x in less than a year." ((in 15 reviews)); "Any review that has a 5 star rating with nothing but good things to say and doesn’t reveal where they work or what job they have is just HR or upper management falsifying a review." ((in 12 reviews)); "No training program." ((in 11 reviews))

What are employees saying about PrimePay layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PrimePay layoffs and their outlook for job security at PrimePay in 2026.

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PrimePay

PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.1

Culture & values

3.1

Career opportunities

3.0

Compensation and benefits

2.8

Senior management

PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

355 reviews

2.0

Feb 7, 2025

Ok

Learning and development specialist

Recommend

CEO approval

Business Outlook

Pros

Good teammates and communication by immediate supervisor.

Cons

Not respected by upper management.

PrimePay Response

Thank you for taking the time to share your experience. We’re glad to hear you value your teammates and your supervisor’s communication. We understand the importance of feeling respected and valued, and we continue to focus on fostering a supportive and fair workplace.

1.0

Feb 3, 2025

Good but no stability

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Flexibility Work life balanace in some departments

Cons

Management keeps on changing direction

PrimePay Response

Thank you for taking the time to provide your feedback. We’re glad you valued the flexibility and work-life balance. We understand that consistency in direction is important and remain committed to providing clarity and stability as we grow.

3.0

Jan 27, 2025

West coast doesn’t run like east coast

Asm (area sales manager)

Recommend

CEO approval

Business Outlook

Pros

Salary plus commission, learn technology

Cons

Ops is free to rule over sales to much , and treat the sales people awful and have no clue what cold calling is like , not many leads given , and need a better team atmosphere

PrimePay Response

Thank you for your feedback! We’re glad to hear you appreciate the compensation and learning opportunities. We understand the importance of collaboration and support for sales teams and are committed to improving team dynamics and operations.

Viewing 19 - 21 of 355 Reviews

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