PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

355 reviews
3.0
Apr 11, 2022

Unfortunate timing

Recommend
CEO approval
Business Outlook

Pros

offers solid benefits, option to work remote.

Cons

This may be a great job, but it wasn't for me. I experienced a tumultuous 3 month period in which I was assigned 3 different managers. They are in a MASSIVE organizational transition period, so if you're up for a turbulent ride, this may be for you. I personally am seeking more stability. Also, they have no employee assistance program from employees facing mental health crisis.

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PrimePay Response
4y
Thank you for your feedback, as insights from our employees help us improve. We are sorry your experience at PrimePay was not as positive as we strive to create. We recognize that we are in the midst of a growth-oriented path that does create change and we know that can be challenging. We appreciate your feedback to communicate more effectively and frequently. As one note of clarity, at PrimePay, we do offer an Employee Assistance Program (EAP) program to employees who are seeking mental health assistance. Your feedback helps us to ensure to better communicate the EAP. We will take this feedback on enhancing the employee experience, and we appreciate the time you took to provide us with this information. Thank you!
5.0
Apr 11, 2022

Growth equals opportunity!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PrimePay is undergoing a lot of changes, which have been incredibly excited. Some ambiguity, but it allows you to challenge yourself more, speak up, and to be heard! Leadership really wants to know what you know and what you believe is best. They want to see you succeed.

Cons

With growth does come challenges, but in my opinion that is a good thing. It is not for everyone though.

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PrimePay Response
4y
We are grateful for your feedback, and we appreciate the time you have spent thus far with PrimePay as an employee. Thank you for the 5 – 7 years to date that you have worked on the team! Thank you for sharing your thoughts surrounding growth and opportunity within our organization! As you note, we also recognize that growth sometimes comes with some challenges to work through. However, we are thrilled to know that you use see the opportunities in this exciting time of our journey together. We always keep Growth Mindset in mind, and PrimePay and the Leadership team is continually focused on providing you the tools to succeed and thrive within the organization. We appreciate the kind words. Thank you for your hard work and dedication to our organization over the past few years.
4.0
Apr 7, 2022
Recommend
CEO approval
Business Outlook

Pros

-WFH/Remote Flexibility (With option to go to HQ whenever but not required) -Fast growing Company (Sales Department is exploding) (PrimePay is becoming a larger competitor in HCM space every year) -Great 5 week Training program (Great Trainers willing to help) -Management will help you close deals as your still learning -Winners Circle Incentive

Cons

-Pay could be higher (Both base and commission for OTE) -Month to Month Quota may not be achievable without an influx of inbound leads

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PrimePay Response
4y
Thank you! We greatly appreciate you taking the time to provide us feedback. We appreciate you providing insight to your personal experience at PrimePay. We are thrilled that you are having a great employee experience thus far! As a People First organization, we strive to provide all of our employees with an excellent employee experience. We are extremely proud of our dedicated Training and Enablement team who are diligently working to provide detailed and curated training programs to give our employees the tools to thrive and succeed. We are excited to have you be a part of our growth-oriented company and appreciate all of your hard work and dedication!
Viewing 256 - 258 of 355 Reviews

Glassdoor has 368 PrimePay reviews submitted anonymously by PrimePay employees. Read employee reviews and ratings on Glassdoor to decide if PrimePay is right for you.