Does PrimePay pay their employees well?

According to anonymously submitted Glassdoor reviews, PrimePay employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PrimePay. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at PrimePay?

50% of PrimePay employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PrimePay 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at PrimePay?

Sales Executive (18) , Sales (16) , Account Executive (13) , Payroll Specialist (12) , Client Success Representative (9) , Sales Representative (9) , Customer Service Representative (8) , OUTSIDE SALES (7) , Outside Sales Representative (7) , Sales Associate (6) , Tax Associate (6) , Senior Sales Executive (5) , ASM (Area Sales Manager) (4) , Client Success Specialist (4) , Customer Service Representative (CSR) (4)

What are the pros of working at PrimePay according to real employee reviews?

"They were all good people and easy to work with." ((in 29 reviews)); "Some employees are friendly and fun to work with" ((in 14 reviews)); "great work life balance there" ((in 9 reviews)); "PrimePay offers great opportunities for their employees who are looking to grow and succeed within a company." ((in 8 reviews)); "Good training program on fundamentals of the industry and their products." ((in 7 reviews))

What are the cons of working at PrimePay according to real employee reviews?

"Pay is low." ((in 18 reviews)); "Senior leadership changed completely at least 2x in less than a year." ((in 15 reviews)); "Benefits are not great at the company but hopefully that will change." ((in 14 reviews)); "No training program." ((in 12 reviews)); "Any review that has a 5 star rating with nothing but good things to say and doesn’t reveal where they work or what job they have is just HR or upper management falsifying a review." ((in 11 reviews))

What are employees saying about PrimePay layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PrimePay layoffs and their outlook for job security at PrimePay in 2026.

What are the top reviewed PrimePay locations?

West Chester , Philadelphia , Tampa , Raleigh , Cleveland , Boise , Portland , Fairfield , New York , Indianapolis , Mishawaka , Malvern , Pittsburgh , Oak Brook , Troy , Charlotte , San Francisco , Seattle , Penn , Orlando , Newark , Wilmington , Foster City , Little Ferry , Newark , Birmingham , Montgomery , Chantilly , Fairfax , Albany

PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (355 reviews)

Ratings by demographic groups

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Parent or family caregiver

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PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

355 reviews

5.0

Apr 6, 2022

Great place to learn and grow!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Huge growth opportunity, you do not work inside a box! Great learning opportunities to work with other departments and learn more about the products offered and expand your own skill and knowledge base! -Transparency in the company and great leaders -Great community - even being remote I have a lot of close teammates and feel valued by my team and senior leadership

Cons

Growth means a lot going on - sometimes it's hard to keep up with all the changes! Overall, the changes have been positive and the new CEO is incredible!

PrimePay Response

4y

We are grateful for your feedback. At PrimePay, we embrace a Growth Mindset, and we are thrilled to know that you feel we have provided you the tools to be successful within your role. We thank you for your insights on our CEO, leadership team, and teammates. We are truly proud of all the members of our organization, and we could not do it without dedicated individuals like yourself! Thank you for all that you do. Thank you for your hard work and dedication to our organization, and for taking the time to provide us with your feedback.

5.0

Apr 6, 2022

Great Culture

Client manager

Recommend

CEO approval

Business Outlook

Pros

-Lots of opportunities to grow -Work/Life balance is the real deal -CEO actually listens to their employees -Remote positions available

Cons

Not to sound cheesy, but I don't have any cons to speak of. This is not my first career and growing pains of a booming business is in my opinion a great problem to have!

PrimePay Response

4y

We are excited to read such positive feedback! Thank you for providing it. As a People First organization, we strive to provide an excellent employee experience to everyone in our organization. Thank you for noting many of the things that we are proud of at PrimePay, including growth opportunities, our CEO, and our great people! We look forward to your continued growth and contributions to the company. We appreciate all that you do, and thank you for being a part of PrimePay!

5.0

Apr 1, 2022

It's comforting to know you are valued, and that your hard work gets noticed.

Manager content marketing

Recommend

CEO approval

Business Outlook

Pros

-Influential Leaders -Work/Life Balance (Flexibility with remote work) -Company Culture -Growth Opportunities -Professional Development

Cons

It's a growing company, and with any growing company, comes extra hours, and less competitive pay. However, pay has significantly improved due to new leadership! But I promise, the pros outway the cons! If you love this type of environment (like myself) - Then you won't look at this as a con.

PrimePay Response

4y

Thank you for your feedback, as insights from our employees help us improve. We appreciate such great feedback! Putting People First is our goal and knowing that you feel valued is what we strive to do. We are proud to have influential leaders, provide a great work/life balance, foster a positive company culture, and create opportunities for growth and development. Most importantly, we are proud to have passionate and dedicated employees like yourself to work for PrimePay. We are excited to have you be a part of our company and appreciate all of your hard work and dedication!

Viewing 259 - 261 of 355 Reviews

PrimePay

PrimePay reviews

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Great place to learn and grow!

Great Culture

It's comforting to know you are valued, and that your hard work gets noticed.

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