PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

355 reviews
1.0
Feb 15, 2024

Would Not Recommed

Recommend
CEO approval
Business Outlook

Pros

Remote work (full-remote), decent benefits

Cons

There are no words about working for this place I can put in here that would be allowed

avatar
PrimePay Response
2y
Thank you for sharing your feedback. We're pleased to hear that you appreciate our full-remote work option and find our benefits satisfactory. We value your input and are committed to continuously improving the employee experience.
1.0
Jan 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work, equipment provided, great co-workers

Cons

I worked there for 6 months, and was constantly moved to different departments without adequate training. The company has gone downhill fast, and management is constantly changing as well. Attrition is out of control. Unrealistic demands such as making 150+ cold calls a day with terrible leads that have wildly inaccurate information. Management then blames BDR's for not landing meetings. Wish they cared about the success of the role, but they're clearly just trying to not get fired themselves.

avatar
PrimePay Response
2y
We appreciate your candid feedback about your experience with us. While we're glad you found value in remote work, provided equipment, and supportive colleagues, it is disheartening to hear about the challenges you faced. We recognize the importance of effective management and the impact it has on our employees' success. Your insights are invaluable, and we are committed to addressing these issues to create a more supportive and successful work environment. We hear your advice and will work towards taking responsibility for the company's shortcomings. Thank you for sharing your perspective; it helps us identify areas for improvement.
1.0
Oct 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote. Challenging and fast paced.

Cons

Senior leadership changed completely at least 2x in less than a year. That’s never a good sign but if I would’ve done my research, I could’ve been better prepared. Research the new CEO & see what happened at the last companies he worked for. Read the employee reviews about him and his “team” and you’ll learn they do the same at every company. They come in and do several rounds of mass layoffs and they do it from their houses in the Bahamas without ever even learning about the business first. They are very out of touch with the employees that are on the frontlines. Just do your research— it’s clear by the generic canned responses to reviews here by Primepay that they really don’t care about culture or their employees. What a shame.

Viewing 25 - 27 of 355 Reviews

Glassdoor has 368 PrimePay reviews submitted anonymously by PrimePay employees. Read employee reviews and ratings on Glassdoor to decide if PrimePay is right for you.