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      PrimePay

      Engaged Employer

      PrimePay reviews

      3.0

      50% would recommend to a friend

      (355 total reviews)

      John Cumbee

      100% approve of CEO

      43% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Work/Life balance

      3.1

      Culture & values

      3.1

      Career opportunities

      3.0

      Compensation and benefits

      2.8

      Senior management

      PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      355 reviews
      1.0
      Oct 11, 2016

      Pathetic

      Distribution assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company has nothing except more work so that management exalts with joy about their 30 years of existence.

      Cons

      what's to share when individuals get sick , suddenly every person must fill the void. Yet, upsetting when your co-worker takes a vacation then suddenly takes another several days approved by the Manager. How thoughtful and considerate ?

      avatar
      PrimePay Response
      9y
      Thank you for this review. We are celebrating our 30 year anniversary this month (October) and it is something we are very proud of! As a payroll company, PrimePay relies on our team environment to make sure clients’ paychecks are never delayed. We understand the frustration that can be caused by having to help fill a temporary void due to vacations, but we are so grateful to all of our coworkers for their flexibility. We appreciate your feedback and promise it will be provided to our team.
      2.0
      Aug 11, 2016

      Client Success Specialist

      Client success specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company orders food for its employees quite often.

      Cons

      Just about everything. Broken promises. High pressure for minimal pay. High Turnover. Little room for advancement. Very low corporate morale. If you aren't conservative, keep it to yourself...

      avatar
      PrimePay Response
      9y
      Here at PrimePay, we are committed to providing a workplace that exudes appreciation for our employees! Besides ordering food, we have fun contests, provide help to community groups and collect food, books and clothing to support those groups. Thank you for providing your feedback. As we’re always evaluating new processes, we value and consider all contributions.
      3.0
      Jul 7, 2016

      Ok - flex CSR

      Prime flex
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked with great people and learned a lot about FSAs and HRAs. Along with learning about office politics. Made lifelong friends and learned how to overcome mistakes

      Cons

      Small office with a lot of gossip. Management doesn't like to deal with personal drama so at times it felt like if I stood up for myself I'd be punished. Definitely more into quantify than quality with the input of claims. Supervisors have very short fuses

      avatar
      PrimePay Response
      9y
      The PrimePay team rocks! We can’t say enough about what great employees we have, so thank you for recognizing that as well. I’m sorry that your experience at PrimePay didn’t measure up. However, please rest assured that we will take your comments into consideration as we continue to prevent similar instances from arising and offering support needed to employees.
      Viewing 271 - 273 of 355 Reviews
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      ReviewsPrimePay reviews

      Glassdoor has 368 PrimePay reviews submitted anonymously by PrimePay employees. Read employee reviews and ratings on Glassdoor to decide if PrimePay is right for you.