Princess Cruises reviews

Expected hours, overall pay lower than industry. Executive leadership

To much work and not enough time. Extremely hard to hit quota. Extremely poor training. Good luck on getting help and having to call service to fix issues. We can spend hours trying to help out guests yet at the same time we are not supposed to do service and focus work in sales. That’s how you lose clients and pay. It’s a complete contradiction. Keep in mind we work directly for the company and it’s incredibly difficult to get these issues resolved. Outdated software.