Progressive Insurance Claims Representative reviews

3.6

78% would recommend to a friend

(183 total reviews)
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Tricia Griffith

95% approve of CEO

70% positive business outlook

Claims Representative employees have rated Progressive Insurance with 3.6 out of 5 stars, based on 183 company reviews on Glassdoor. This indicates that most Claims Representative professionals have a good working experience there. Progressive Insurance is rated in line with the average (within 1 standard deviation) by Claims Representative professionals compared to other employers within the Insurance industry (3.7 stars).

Reviews by job title

183 reviews
5.0
Apr 10, 2025

A great company

Recommend
CEO approval
Business Outlook

Pros

Work life balance Growth opportunities Great managers

Cons

None for me at this time

4.0
Mar 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

The hours can be a bit hectic

1.0
Mar 5, 2025

Don’t do it!

Recommend
CEO approval
Business Outlook

Pros

Gain-share. That’s it, that is all.

Cons

The CCU Supervisors they need to have only Coaches and mangers. Supervisors are immature and promoted based on who they know. Therefore they may lack emotional intelligence and supervisors skills needed.they will focus more on looking for reasons to fire you based on how they feel personally not your work. They plot and micromanage all day competent individuals. Only to discredit them. Promotions are none existent if your Sup doesn’t like you. You have no future. It’s best to be silent and don’t ask questions. Training sucks. CCU is madness no one is on the same page. All they will do is look for errors in your work to fire you. Not develop if there is actually and issue. They lie a lot and plot to ruin you. Worst customers they lie to make customers happy. Changing liability decisions that customers are at fault for just to avoid surveys. Every supervisor is different. You are not being coached based on the company but your supervisor’s discretion . So, if your supervisor is immature and you ask the wrong question. You are done. They will sabotage advancement as well. The pay isn’t worth the stress. Progressive CCU is the wurst company I’ve ever worked for I would suggest this company to an embryo u dislike. No one deserves what you’ll get being employed with them

Viewing 10 - 12 of 183 Reviews

Glassdoor has 9,316 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.