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      Progressive Insurance

      Engaged Employer

      Progressive Insurance Centralized Support Representative reviews

      4.2

      99% would recommend to a friend

      (25 total reviews)
      avatar

      Tricia Griffith

      100% approve of CEO

      91% positive business outlook

      Ratings by category

      5.0

      Diversity & inclusion

      4.8

      Culture & values

      4.7

      Career opportunities

      4.6

      Senior management

      4.4

      Work/Life balance

      4.0

      Compensation and benefits

      Centralized Support Representative employees have rated Progressive Insurance with 4.2 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Centralized Support Representative professionals have an excellent working experience there. Progressive Insurance is rated in line with the average (within 1 standard deviation) by Centralized Support Representative professionals compared to other employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      25 reviews
      5.0
      Aug 26, 2023

      great company!

      Centralized support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a great company with good benefits, an awesome art collection, and supervisors who really care about developing your skills and helping you get promotions. The mailroom is a casual, though highly organized, environment.

      Cons

      So far, I have found no cons.

      4.0
      Aug 9, 2023

      Great company, just give it time, strive for advancement

      Centralized support representative, senior
      Recommend
      CEO approval
      Business Outlook

      Pros

      I’ve been on a fully remote schedule since day one, great benefits, supportive management and teammates. The idea is to support each other and help when needed- not everyone for themselves. My supervisor always asks me what she can do for me? Even management I worked with before I was so grateful for. They want you to succeed and become the best version of yourself. I have a great schedule during the week which offers me a nice work/life balance.

      Cons

      Unfortunately not everyone has the same quality standards as others, and sometimes reaching out to adjusters for questions on their claims really gets you no where as they did the bare minimum to get the claim moving and then dump it to the next department. I shouldn’t have to copy your supervisor on the third email to get a response. I make time in my day to respond to emails, so I ask for the same courtesy. Time off isn’t as flexible as it could be as it’s based on who gets the time in first to get it approved.

      Viewing 10 - 12 of 25 Reviews
      Related searches: Progressive Insurance Centralized Support Representative jobs | Progressive Insurance Centralized Support Representative salaries | Progressive Insurance benefits | Progressive Insurance interviews
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      Glassdoor has 9,309 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.