Progressive Insurance Claims Processor II reviews

3.8

93% would recommend to a friend

(24 total reviews)
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Tricia Griffith

93% approve of CEO

77% positive business outlook

Claims Processor II employees have rated Progressive Insurance with 3.8 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Claims Processor II professionals have a good working experience there. Progressive Insurance is rated in line with the average (within 1 standard deviation) by Claims Processor II professionals compared to other employers within the Insurance industry (3.7 stars).

Reviews by job title

24 reviews
3.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good combo of routine and complex work Hybrid Cool coworkers Ability to truly impact customers Learning opps

Cons

They shuffle big bosses around to the detriment of everyone. Directors and managers and sups that are not subject matter experts in their department BEFORE they join are ruining the company. Individual contributors have to manage up constantly with no pay and often get on board with low quality leader mistakes vs fighting yet another uphill battle to point out the error to their leader. Progressive growth structure encourages people getting complacent in their role and then getting in everyone else's way. If you mention the complacency, leaders indicate to assume positive intent. You can't rebuttal EVERY completely valid leader criticism with "assume positive intent". We want more subject matter experts in charge of us, not just people who have been a supervisor before in any which way.

4.0
Nov 1, 2024

A great career

Recommend
CEO approval
Business Outlook

Pros

benefits, work/life balance, and low manager

Cons

some of the lower supervisor are not good and they are bad

Viewing 1 - 3 of 24 Reviews

Glassdoor has 9,309 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.