Progressive Insurance Claims Processor II reviews

3.8

93% would recommend to a friend

(24 total reviews)
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Tricia Griffith

93% approve of CEO

77% positive business outlook

Claims Processor II employees have rated Progressive Insurance with 3.8 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Claims Processor II professionals have a good working experience there. Progressive Insurance is rated in line with the average (within 1 standard deviation) by Claims Processor II professionals compared to other employers within the Insurance industry (3.7 stars).

Reviews by job title

24 reviews
2.0
Jun 13, 2013
Recommend
CEO approval
Business Outlook

Pros

can't think of any right now.

Cons

I worked at Progressive 15 years, the last 8 as a claims adjuster. The work load for this job was insane. Employees would find ways to cut corners to avoid losing their jobs. Management was unresponsive and played favorites. I had to leave due to illness which to this day I feel was exacerbated by the terrible stress level I had to deal with there. I hope some of the managers there rot in hell.

3.0
May 22, 2008
Recommend
CEO approval
Business Outlook

Pros

For an entry level or first-time professional job, Progressive is a good place to go. The pay is okay, the benefits are good, and the work environment is usually satisfactory. Time off is good, it's based on hours, so if you need a day here and there it usually isn't a problem. The benefits package you can sign up for is very good, perhaps the best perk. The company has discounts with companies such as Ford, Dell, Cingular, Verizon, etc., so that helps in getting items everybody needs day to day.

Cons

However, when it comes to recognition and compensation for a good job, that's where the company falls apart. Employy Tom exceeds all his expectations and works extra hours and does his best to make trhe company and the customers happy. Employee Bob slacks off, leaves at five everyday (though he works that mandated 40 hours), and barely meets his expectations. Employee Tom gets a 3% raise at the end of the year for his hard endeavors! Employee Bob gets a 3% raise at the end of the year for his hard endeavors! As you can see, the company just "doesn't have it in the budget" to actually REWARD good employees. Once the good employees catch on, they usually leave for other companies that pay better and demand less of them. The hours are long, the work is demanding, and most of the time you'll be at home working on claims (if you are in that dept.).

Viewing 22 - 24 of 24 Reviews

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