Item: Progressive Insurance
Rating: 2
Author: Former employee - Customer Resolution Specialist

Question 1

Is Progressive Insurance a good company to work for as a Resolution Consultant?

Accepted Answer

Resolution Consultant professionals working at Progressive Insurance have rated their employer with 4.3 out of 5 stars in 19 Glassdoor reviews. This is a higher than average score with the overall rating of Progressive Insurance employees being 3.8 out of 5 stars. Search open Resolution Consultant Jobs at Progressive Insurance now and start preparing for your job interview by browsing frequently asked Resolution Consultant interview questions at Progressive Insurance.

Question 2

Does Progressive Insurance pay Resolution Consultant employees well?

Accepted Answer

Resolution Consultant professionals rate their compensation and benefits at Progressive Insurance with 4.4 out of 5 stars based on 19 anonymously submitted employee reviews. This is 12% better than the company average rating for salary and benefits. Find out more about Resolution Consultant salaries at Progressive Insurance.

Question 3

What are the top reviewed jobs at Progressive Insurance?

Accepted Answer

Claims Adjuster (1447), Customer Service Representative (520), Claims Representative (174), Claims Adjuster Trainee (132), Managed Repair Representative (129), Claims Generalist (123), Claims Specialist (114), Customer Service Representative (CSR) (108), Claims Generalist Associate (107), Insurance Agent (100), Sales Associate (88), Senior Claims Adjuster (88), Sales Consultant (81), Supervisor (80), MRR (Managed Repair Representative ) (76)

Question 4

What are the pros of working at Progressive Insurance according to real employee reviews?

Accepted Answer

"Benefits provided were great and cheap" ((in 948 reviews)); "Pretty good pay for taking calls all day and having a license to take with you." ((in 811 reviews)); "Great culture and very family oriented" ((in 426 reviews)); "Great people; I genuinely like the people I interacted with throughout my time w/ Progressive." ((in 375 reviews)); "The training is great and you will feel very prepared." ((in 286 reviews))

Question 5

What are the cons of working at Progressive Insurance according to real employee reviews?

Accepted Answer

"No work life balance... overload of claims and its quanity over quality but they stress the customer service piece" ((in 356 reviews)); "The team you are on can be changed on whim with very little notice and moved under a different supervisor." ((in 158 reviews)); "I had a great manager and then a terrible one." ((in 136 reviews)); "Long hours (45+ per week) on a consistent basis required to complete the heavy workload" ((in 127 reviews)); "Stress and heavy workload can be difficult." ((in 109 reviews))

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