Progressive Insurance reviews

3.9

75% would recommend to a friend

(9,015 total reviews)
avatar

Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,015 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Dec 4, 2018

Claim Adjuster

Recommend
CEO approval
Business Outlook

Pros

The pay is the only Pro

Cons

Employees overworked. Work/life balance is non existent. Unrealistic expectation of employees. Low employee moral and extremely high turnover

1.0
Sep 17, 2018

Claims Generalist (Adjuster) - Just Say No

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is okay Coworkers are awesome

Cons

Progressive (Nashville location) likes to pick favorites and capitalize off it IF upper management doesnt like you, youre out! They say they hire from within but you'll likely be within a job for YEARS before you are promoted Job is tough , answering calls, emails, skype messages and voicemails, its very stressful Very high turnover rate, they always need more people and people always quit, (example the day i put in my notice 3 other people did also ) Heavy work load - you'll likely work 10 hour shifts 2-3 times a week (with no extra pay) to cover the workload You will be graded by surverys! If a customer is upset about the value of their vehicle or what have you, and they give you a bad survey you will go through all the things you could've done better, regardless of if you technically did anything wrong

Viewing 400 - 402 of 9,015 Reviews

Glassdoor has 9,285 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.