Progressive Insurance reviews

3.9

75% would recommend to a friend

(9,014 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,014 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
4.0
Sep 11, 2018
Recommend
CEO approval
Business Outlook

Pros

somewhat flexible schedule, can work from home, decent starting pay with good benefits

Cons

you can get stuck here and it's very hard to move up, often very high call volume with not enough fellow employees to answer calls, emotionally draining getting yelled at by customers who selected minimum coverage but expect services they didn't pay for, very difficult if not impossible to get traditional work hours

3.0
Jul 23, 2018

Unorganized and busy

Recommend
CEO approval
Business Outlook

Pros

Good pay,benefits, company discounts with partner merchants

Cons

Disorganized training and lots of work. Definitely worth more that $45,000 per year. Supervisors are not a big resource and can be demeaning. They claim to stand behind the company values, however saying and doing are two different actions. I guys that rule is only for employees to follow. I’ve just started so we’ll see what takes place.

1.0
Jun 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay is decent. They offer some pretty cool schedule flexibility options. The training is paid and actually useful. You will meet some really cool people working the

Cons

Unsafe work environment. The open door and non-retaliation policies are pure fiction. Every single person I met there was very kind until we got a new supervisor. He was very abusive and multiple people quit or demanded transfers. I was subject to near constant bullying by this individual and whenI went to HR, the kindness from the rest of the management staff ceased. They began refusing to pay me for hours worked, would hold team meetings without informing me, even got caught outright falsifying details about my calls.....TWICE! If you’re physically or otherwise threatened by a superior, only report it if you are fine with being harassed by the rest of the management staff. Also, it smelled bad and there are wasps swarming every outside corridor.

Viewing 403 - 405 of 9,014 Reviews

Glassdoor has 9,284 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.