Pros
They seek out employees that are green to the insurance industry and will train you. Good job for someone seeking to learn about the insurance industry. Co-workers for the most part are hard working and willing to help. Will set you up with experience to get a job at a preferred insurance company.
Cons
Poor work life balance. Woefully understaffed. Progressive is essentially the fast food restaurant of the property and casualty insurance industry. Turn and burn is the mentality - both staff and policy holders. Glass ceiling on advancements. About who you know, not what or how well you preform. High turnover. Retail like environment. Majority of books are non-preferred policy holders. Leadership trained to focus solely on negatives; can do 99 things right and will be reprimanded for the one thing outside of process. Leadership is largely insulated and disconnected from real time day to day operations. Constant change in process. Company willing to alienate the 10% of policy holders that utilize their policies, as growth will exceed existing customers alienated. Company willing to burn out staff as they are constantly hiring. Salary is not competitive for experienced representatives. Major disconnect between business areas. Major disconnect between local and corporate.