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      Progressive Insurance

      Engaged Employer

      Progressive Insurance reviews

      3.9

      75% would recommend to a friend

      (9,016 total reviews)
      avatar

      Tricia Griffith

      88% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.7

      Senior management

      3.6

      Work/Life balance

      Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,016 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      2.0
      Dec 20, 2024

      It's ok

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, end of gain share bonus is the best part of the job.

      Cons

      Micromanaging to the extreme Overworked Back to back to back calls

      3.0
      Nov 30, 2024

      Good benefits, tendency to overwork employees

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generous pto Healthcare options are affordable Discounts on current insurance through progressive Profit-sharing Ability to work fully remote No weekends Able to move to a new role after 6 months

      Cons

      Salaried professionals will often be asked-aka guilted-into taking on additional work that isn’t necessarily a part of their job description. For example, handling escalated claims where a client is requesting a manager/supervisor, and said manager has you follow up with the escalation request even though you aren’t in a leadership role or receiving a manager’s salary. Burnout is extremely common in this industry due to the standards and expectations they want you to meet for claims handling.

      2.0
      Nov 26, 2024

      Unethical company

      Claims adjuster trainee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and benefits, option to work remotely

      Cons

      This company practices unethical licensing for its adjusters, insisting on requiring ALL adjusters to get a non resident license through the state of FL, even if their home state offers a license. My state insurance department told me this could get me in legal trouble if I didn’t first get my homestate license where I live. Progressive then fired me for insisting on doing it legally

      Viewing 457 - 459 of 9,016 Reviews
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      ReviewsProgressive Insurance reviews

      Glassdoor has 9,286 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.