Progressive Insurance reviews

You do not get paid nearly enough for the torture you get put through. Training isn’t bad and makes it seem a lot better than it is. But the minute you’re out of training you get thrown to the wolves. Customers are nasty and it takes an enormous toll on your mental health. If you are not constantly on a call or getting sales you are constantly judged by your coaches for why you’re not doing good enough.

ALOT OF WORK METRIC DRIVEN AVAILABLE TIME - Taking inbound calls like a call center and they manage how long you are in the que. Micro-manage - Upper level is reviewing when you call customer back, when you listened to your voicemail. Long days- no real work life balance No total loss department, we handle the entire claim, move cars, calling the lien holder, sending out total loss documents, taking statements, finalizing.